Default position or sequence of dashboard widgets

Moderator: crythias

Post Reply
Arry
Znuny newbie
Posts: 11
Joined: 20 Jun 2011, 12:41
Znuny Version: 3.0.7

Default position or sequence of dashboard widgets

Post by Arry »

Hello!

Is there any way to change the default position of the Dashboards widgets on a Dashboard screen for a new user?

I would like that the New Tickets queue is at the top, followed by Open Tickets below by default, without having to change it manually for each OTRS user.

Do you have any idea what should be changed in the system, please?

Best regards
Arry
micshi
Znuny expert
Posts: 191
Joined: 05 Jul 2011, 16:10
Znuny Version: 3.2.2
Real Name: Micshi
Location: Beijing
Contact:

Re: Default position or sequence of dashboard widgets

Post by micshi »

Hi,

Every agent can move widgets on dashboard by themselves.

Why you need to set widgets default position for each agent?

Micshi
OTRS 3.2.2, ITSM 3.2.2, SystemMonitor
Ubuntu, Apache2, MySQL 5
My OTRS Blog
OTRS Basic Concept Training
OTRS Demo Instance
Arry
Znuny newbie
Posts: 11
Joined: 20 Jun 2011, 12:41
Znuny Version: 3.0.7

Re: Default position or sequence of dashboard widgets

Post by Arry »

I need to be able to force a standard view centrally. Too much democracy leads to anarchy in my case

Anyone?
Post Reply