What configuration settings has to be done to OTRS for OTRS to use backup database automatically if Primary database is down?
Is the Config.pm has to be edited?
Test For High Availability
Moderator: crythias
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- Znuny newbie
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Test For High Availability
OTRS 3.2.x, Linux Ubuntu, Mysql 5.1.
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- Znuny newbie
- Posts: 85
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Re: Test For High Availability
sysconfig Parameters can be used?
sysconfig -> Framework -> Core::MirrorDB
sysconfig -> Framework -> Core::MirrorDB
OTRS 3.2.x, Linux Ubuntu, Mysql 5.1.
Re: Test For High Availability
This can not be done in OTRS. You need to build a HA database setup
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 85
- Joined: 25 Jan 2011, 06:54
- Znuny Version: OTRS 3
- Company: eStomi Technologies Pvt Ltd
- Contact:
Re: Test For High Availability
Thanks Jojo,
I understand that setup has to be created. But how can I tell OTRS to connect to mirror DB if Primary is down?
I understand that setup has to be created. But how can I tell OTRS to connect to mirror DB if Primary is down?
OTRS 3.2.x, Linux Ubuntu, Mysql 5.1.
Re: Test For High Availability
You don't have to tell OTRS. A HA Setup will be transparent to the "client" (OTRS)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com