Does anyone have a list that works well?
Here's my first stab at a list for our website:
- 1: Panic! (Please phone helpdesk)
2: I need this for a deadline today/tomorrow
3: I can’t access the data we entered
4: I forgot my password
5: I can’t enter any data
6: How do I….
7: I can live with it for the next few days
9: It’s just annoying