Manual installation OTRS

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rossella catalano
Znuny newbie
Posts: 8
Joined: 14 Feb 2012, 11:38
Znuny Version: 3.0

Manual installation OTRS

Post by rossella catalano »

Hi, I have a problem with OTRS manual installation.
I'm not able to install Additional PERL Packages because the download link for OTRS-Win32-Perl-Packages (coming via FTP from ftp.otrs.org/pub/otrs/misc/win32/OTRS-Win32-Perl-Packages.zip:) doesn't work.
Can someone tell me where I can find this package?
Thanks

Rossella
Wolfgangf
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Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: Manual installation OTRS

Post by Wolfgangf »

you can install all Packages via CPAN or ppm (Active perl)
run the program otrs.checkModules in the OTRS binary directory and you'll get a lost of needed modules
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
rossella catalano
Znuny newbie
Posts: 8
Joined: 14 Feb 2012, 11:38
Znuny Version: 3.0

Re: Manual installation OTRS

Post by rossella catalano »

Thank you for your reply!
On my workstation I have installed wamp server, do you know what are the configuration parameters for OTRS with wamp?

Thanks a lot

Rossella
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