Hi, i have a trouble with otrs, i finish the installation and all right but when i login me with root@localhost don't appearme the tab of Aministration, why this? i reinstall all but not work. I install otrs last version in debian os.
And appearme a message that i have insufficient right
Please your help.
[SOLVED] OTRS - dont see tab admin
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[SOLVED] OTRS - dont see tab admin
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Last edited by klausneil on 07 May 2020, 17:18, edited 1 time in total.
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- Znuny superhero
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Re: [CLOSED] OTRS - dont see tab admin
UPDATE: i see that with MySQL 8.0 the GRANT ALL privileges not is possible with root user, i install MySQL 5.7 and all work.
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Re: [CLOSED] OTRS - dont see tab admin
Hi,
That's what the manual says: MySQL < 8.0
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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- Znuny superhero
- Posts: 682
- Joined: 29 May 2012, 22:47
- Znuny Version: 6.0.24
- Real Name: Klaus Salazar
- Location: Perú
Re: [CLOSED] OTRS - dont see tab admin
Thanks root, i dont see this part "Database support MySQL 5.0 or higher (MySQL 8+ is not supported)"