We are running an outdated version of OTRS and probably not an optimal version of CentOS (version info below). So I'm not surprised that the CentOS updates weren't compatible with our OTRS version.
Could you tell me what the lastest version of OTRS is, and what the Optimal version of CentOS is? Would the OTRS business solution package include upgrading & patching the CentOS system?
Current Version info:
OTRS Version: 3.3.12
OS: CentOS 6.5
Database: mySQL 6.5
Perl Version: Perl 5.10.1
RichH wrote:Would the OTRS business solution package include upgrading & patching the CentOS system?
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