Synchronize AD user password on OTRS

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Joined: 24 Jul 2017, 21:59
OTRS Version?: 5.0.23
Real Name: Leonardo Fregnani
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Synchronize AD user password on OTRS

Postby lfregnani » 14 Nov 2017, 21:43


Is it possible to synchronize the AD user password on OTRS database when it changes?

Thank you.

Posts: 971
Joined: 18 Dec 2007, 12:23
OTRS Version?: 5.0.x
Real Name: Roy Kaldung
Company: Znuny Inc.

Re: Synchronize AD user password on OTRS

Postby root » 14 Nov 2017, 22:01


Your quetion is not pretty clear to me, so it's just a guess. If you like to get the AD user's password sychronized into the OTRS database. No, that't not possible and there's no need for it. Just configure LDAP authentication against you Domain Controller.

- Roy
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