How to save tickets on modifying?

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nthieuutc
OTRS newbie
Posts: 16
Joined: 19 Apr 2017, 13:28
OTRS Version?: 5.0.18

How to save tickets on modifying?

Postby nthieuutc » 21 Apr 2017, 06:59

Hello,
I am using OTRS 5s patch level 18.
Can i have a save button in create new ticket windows which will help Customer can save ticket on modifying without submit.
After complete the modifying, they can submit later on.
Thanks

wurzel
OTRS guru
Posts: 2226
Joined: 08 Jul 2010, 22:25
OTRS Version?: 6.0.x

Re: How to save tickets on modifying?

Postby wurzel » 27 Apr 2017, 08:39

Hi,

as far as I know, this is not possible without development.

regards,
Florian
    OTRS 6.0.x, LAMP LIVE auf Debian 9
    OTRS Business Solution™ 5 Managed Silver

    -- ich gebe keine Unterstützung für die Windows Installation :-) I don't support Windows installations :)
    Ich beantworte keine Forums-Fragen PN - No PN please

    I won't answer to unfriendly users any more. A greeting and regards are just polite.

    nthieuutc
    OTRS newbie
    Posts: 16
    Joined: 19 Apr 2017, 13:28
    OTRS Version?: 5.0.18

    Re: How to save tickets on modifying?

    Postby nthieuutc » 28 Apr 2017, 04:46

    wurzel wrote:Hi,

    as far as I know, this is not possible without development.

    regards,
    Florian


    Thanks for your reply, so i no need pay attention for this topic.


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