We are looking at some of the features in KIX4OTRS as being very useful for us. However it seems like it makes a large number of database changes to OTRS. Is it possible to uninstall KIX4OTRS in the future? For instance, if CAPE-IT were to discontinue KIX4OTRS in the future we would not want to be stuck on a 5 year old version of OTRS. It seems to me that with the database changes that are done that an uninstall would leave some things broken. When we tested it we did not have the greatest success with uninstalling it (things were broken) but perhaps there is a procedure somewhere that we were not following.