seit dem Update auf Version 6 haben wir jeden Montag morgen das Problem das OTRS nicht funktioniert, im LOG steht folgendes:
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Jan 15 08:40:01 tic CRON[10520]: (otrs) CMD ($HOME/bin/otrs.Daemon.pl start >> /dev/null)
Jan 15 08:42:04 tic OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-74[10536]: [Error][Kernel::System::MailAccount::POP3::Fetch][Line:413]: Exception while processing mail: mkdir /opt/otrs/var/tmp/CacheFileStorable/DynamicFieldValue/3/e: Keine Berechtigung at /opt/otrs/Kernel/System/Cache/FileStorable.pm line 87.
Jan 15 08:42:04 tic OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-74[10536]: [Error][Kernel::System::CommunicationLog::_LogError][Line:538]: CommunicationLog(ID:35831,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Message,ObjectLogID:36256)::Kernel::System::MailAccount::POP3 => Could not process message. Raw mail saved (/opt/otrs/var/spool/problem-email-a5bafd96aabe2fa0ed60835082119ae0, report it on http://bugs.otrs.org/)!
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root@tic /opt/otrs/bin > [b]./otrs.SetPermissions.pl[/b]
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root@tic /opt/otrs > l
insgesamt 1,4M
4,0K drwxr-xr-x+ 9 otrs www-data 4,0K Dez 21 14:42 .
4,0K drwxr-xr-x+ 6 root root 4,0K Dez 21 14:41 ..
448K -rw-rw---- 1 otrs www-data 445K Dez 21 14:42 ARCHIVE
4,0K -rw-rw---- 1 otrs www-data 4,0K Dez 21 14:42 AUTHORS.md
4,0K -rw-rw---- 1 otrs www-data 1,4K Sep 24 2015 .bash_completion
4,0K drwxrwsr-x+ 4 otrs www-data 4,0K Dez 21 16:02 bin
788K -rw-rw---- 1 otrs www-data 788K Dez 21 14:42 CHANGES.md
4,0K -rw-rw---- 1 otrs www-data 74 Dez 21 14:42 CONTRIBUTING.md
36K -rw-rw---- 1 otrs www-data 34K Dez 21 14:42 COPYING
16K -rw-rw---- 1 otrs www-data 16K Dez 21 14:42 COPYING-Third-Party
4,0K drwxrwsr-x+ 2 otrs www-data 4,0K Dez 21 14:42 Custom
4,0K drwxrwsr-x+ 4 otrs www-data 4,0K Dez 21 14:48 doc
4,0K -rw-rw---- 1 otrs www-data 1,2K Mär 27 2014 .fetchmailrc.dist
4,0K drwxrwsr-x+ 3 otrs www-data 4,0K Dez 21 14:42 i18n
4,0K -rw-rw---- 1 otrs www-data 142 Dez 21 14:42 INSTALL.md
4,0K drwxrwsr-x+ 10 otrs www-data 4,0K Dez 21 16:02 Kernel
4,0K -rw-rw---- 1 otrs www-data 1,7K Sep 24 2015 .mailfilter.dist
4,0K -rw-rw---- 1 otrs www-data 1,9K Sep 24 2015 .procmailrc.dist
4,0K -rw-rw---- 1 otrs www-data 2,7K Dez 21 14:42 README.md
4,0K -rw-rw---- 1 otrs www-data 102 Dez 21 14:42 RELEASE
4,0K drwxrwsr-x+ 9 otrs www-data 4,0K Dez 21 14:48 scripts
4,0K -rw-rw---- 1 otrs www-data 136 Dez 21 14:42 UPGRADING.md
4,0K drwxrwsr-x+ 15 otrs www-data 4,0K Dez 21 14:48 var
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root@tic /opt/otrs/bin > ./otrs.CheckModules.pl
o Apache::DBI......................ok (v1.12)
o Apache2::Reload..................ok (v0.13)
o Archive::Tar.....................ok (v1.96)
o Archive::Zip.....................ok (v1.39)
o Crypt::Eksblowfish::Bcrypt.......ok (v0.009)
o Crypt::SSLeay....................ok (v0.58)
o Date::Format.....................ok (v2.24)
o DateTime.........................ok (v1.12)
o DBI..............................ok (v1.631)
o DBD::mysql.......................ok (v4.028)
o DBD::ODBC........................ok (v1.50)
o DBD::Oracle......................Not installed! (optional - Required to connect to a Oracle database.)
o DBD::Pg..........................Not installed! Use: 'apt-get install -y libdbd-pg-perl' (optional - Required to connect to a PostgreSQL database.)
o Digest::SHA......................ok (v5.88)
o Encode::HanExtra.................ok (v0.23)
o IO::Socket::SSL..................ok (v2.002)
o JSON::XS.........................ok (v2.34)
o List::Util::XS...................ok (v1.38)
o LWP::UserAgent...................ok (v6.26)
o Mail::IMAPClient.................ok (v3.35)
o IO::Socket::SSL................ok (v2.002)
o Authen::SASL...................ok (v2.16)
o Authen::NTLM...................ok (v1.09)
o ModPerl::Util....................ok (v2.000009)
o Net::DNS.........................ok (v0.81)
o Net::LDAP........................ok (v0.64)
o Template.........................ok (v2.24)
o Template::Stash::XS..............ok (undef)
o Text::CSV_XS.....................ok (v1.11)
o Time::HiRes......................ok (v1.9726)
o XML::LibXML......................ok (v2.0116)
o XML::LibXSLT.....................ok (v1.92)
o XML::Parser......................ok (v2.41)
o YAML::XS.........................ok (v0.41)