wir nutzen eine ext. Kundenbenutzer- und Kundendatenbank. Bisher auch eigt ohne Fehler.
Nun ist mir aber aufgefallen, dass im Log öfter mal folgende Fehlermeldung auffällt:
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Unknown column 'uid' in 'where clause', SQL: 'SELECT uemail , ufirstname, ulastname, uemail FROM users WHERE LOWER(uid) = LOWER(?) AND valid_id IN (1) LIMIT 250'
/Kernel/Config/Files/ZZZCustomerUserDB1.pm
Code: Select all
#########################
#########################
#########################
# CustomerUser (customer database backend and settings)
$Self->{CustomerUser1} = {
Name => 'externe_Datenbank',
Module => 'Kernel::System::CustomerUser::DB',
Params => {
DSN => 'DBI:mysql:database=XYZ;host=ABC',
User => 'USER',
Password => 'PASS',
Table => 'users',
SourceCharset => 'iso-8859-1',
DestCharset => 'utf-8',
CaseSensitive => 0,
ForeignDB => 1, # <-- THIS IS IMPORTANT WHEN YOU USE EXTERNAL DB WITHOUT create_$
},
#customer unique id
CustomerKey => 'uemail',
# customer #
CustomerID => 'uid',
CustomerValid => 'valid_id',
CustomerUserListFields => ['ufirstname', 'ulastname', 'uemail'],
CustomerUserSearchFields => ['ufirstname', 'ulastname', 'partner_number', 'uemail'],
CustomerUserSearchPrefix => '*',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 250,
CustomerUserPostMasterSearchFields => ['uemail'],
CustomerUserNameFields => ['ufirstname','ulastname'],
CustomerUserEmailUniqCheck => 1,
# # show not own tickets in customer panel, CompanyTickets
CustomerUserExcludePrimaryCustomerID => 0,
# # generate auto uemails
# AutouemailCreation => 0,
# AutouemailCreationPrefix => 'auto',
# # admin can change customer preferences
# AdminSetPreferences => 1,
# # cache time to live in sec. - cache any database queries
CacheTTL => 0,
# # just a read only source
# ReadOnly => 1,
Map => [
# note: uemail, uemail and CustomerID needed!
# var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link$
# [ 'create_time', 'Created', 'activation_date', 2, 0, 'var', '', 0],
[ 'UserTitle', 'Title', 'ugender', 1, 0, 'var', '', 0 ],
[ 'UserFirstname', 'Firstname', 'ufirstname', 1, 1, 'var', '', 0 ],
[ 'UserLastname', 'Lastname', 'ulastname', 1, 1, 'var', '', 0 ],
[ 'UserLogin', 'Username', 'uemail', 1, 1, 'var', '', 0 ],
[ 'UserPassword', 'Password', 'upass', 0, 0, 'var', '', 0 ],
[ 'UserEmail', 'Email', 'uemail', 1, 1, 'var', '', 0 ],
# [ 'Useruemail', 'uemail', 'uemail', 1, 1, 'var', '$Env{"CGIHandle"}?$
[ 'UserCustomerID', 'CustomerID', 'partner_number', 0, 1, 'var', '', 0 ],
# [ 'UserCustomerIDs', 'CustomerIDs', 'customer_ids', 1, 0, 'var', '', 0 ],
[ 'UserPhone', 'Phone', 'uphone', 1, 0, 'var', '', 0 ],
# [ 'UserFax', 'Fax', 'fax', 1, 0, 'var', '', 0 ],
# [ 'UserMobile', 'Mobile', 'mobile', 1, 0, 'var', '', 0 ],
[ 'UserStreet', 'Street', 'ucompany_street', 1, 0, 'var', '', 0 ],
[ 'UserZip', 'Zip', 'ucompany_zip', 1, 0, 'var', '', 0 ],
[ 'UserCity', 'City', 'ucompany_city', 1, 0, 'var', '', 0 ],
[ 'UserCountry', 'Country', 'user_cntr', 1, 0, 'var', '', 0 ],
# [ 'UserComment', 'Comment', 'comments', 1, 0, 'var', '', 0 ],
[ 'ValidID', 'Valid', 'valid_id', 0, 1, 'int', '', 0 ],
],
# default selections
Selections => {
UserTitle => {
'male' => 'Mr.',
'female' => 'Mrs.',
},
},
};