Hallo,
ich habe meine erste OTRS-Installation angefangen und bekomme eine Fehlermeldung im Apache-Error-Log:
[Thu Apr 27 12:23:43 2017] -e: Kernel::System::CheckItem could not be loaded: unresolvable name: 8.8.8.8. at /opt/otrs/Kernel/cpan-lib/Email/Valid.pm line 41.
[Thu Apr 27 12:23:43 2017] -e: Compilation failed in require at /opt/otrs/Kernel/System/CheckItem.pm line 14.
[Thu Apr 27 12:23:43 2017] -e: BEGIN failed--compilation aborted at /opt/otrs/Kernel/System/CheckItem.pm line 14.
[Thu Apr 27 12:23:43 2017] -e: Compilation failed in require at /opt/otrs/Kernel/System/ObjectManager.pm line 191.
[Thu Apr 27 12:23:43 2017] -e: at /opt/otrs/Kernel/System/Web/Request.pm line 136.
[Thu Apr 27 12:23:43.286068 2017] [:error] [pid 1389] Kernel::System::CheckItem could not be loaded: unresolvable name: 8.8.8.8. at /opt/otrs/Kernel/cpan-lib/Email/Valid.pm line 41.\nCompilation failed in require at /opt/otrs/Kernel/System/CheckItem.pm line 14.\nBEGIN failed--compilation aborted at /opt/otrs/Kernel/System/CheckItem.pm line 14.\nCompilation failed in require at /opt/otrs/Kernel/System/ObjectManager.pm line 191.\n at /opt/otrs/Kernel/System/ObjectManager.pm line 541.\n\tKernel::System::ObjectManager::_DieWithError(Kernel::System::ObjectManager=HASH(0x559a2b055368), "Error", "Kernel::System::CheckItem could not be loaded: unresolvable n"...) called at /opt/otrs/Kernel/System/ObjectManager.pm line 200\n\tKernel::System::ObjectManager::_ObjectBuild(Kernel::System::ObjectManager=HASH(0x559a2b055368), "Package", "Kernel::System::CheckItem") called at /opt/otrs/Kernel/System/ObjectManager.pm line 180\n\tKernel::System::ObjectManager::Get(Kernel::System::ObjectManager=HASH(0x559a2b055368), "Kernel::System::CheckItem") called at /opt/otrs/Kernel/System/Web/Request.pm line 136\n\tKernel::System::Web::Request::GetParam(Kernel::System::Web::Request=HASH(0x559a2ba9a690), "Param", "Action") called at /opt/otrs/Kernel/System/Web/InterfaceInstaller.pm line 99\n\tKernel::System::Web::InterfaceInstaller::Run(Kernel::System::Web::InterfaceInstaller=HASH(0x559a2b2f9780)) called at /opt/otrs/bin/cgi-bin/installer.pl line 39\n\tModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_installer_2epl::handler(Apache2::RequestRec=SCALAR(0x559a2b1d9958)) called at /usr/lib/x86_64-linux-gnu/perl5/5.22/ModPerl/RegistryCooker.pm line 207\n\teval {...} called at /usr/lib/x86_64-linux-gnu/perl5/5.22/ModPerl/RegistryCooker.pm line 207\n\tModPerl::RegistryCooker::run(ModPerl::Registry=HASH(0x559a2b1e6450)) called at /usr/lib/x86_64-linux-gnu/perl5/5.22/ModPerl/RegistryCooker.pm line 173\n\tModPerl::RegistryCooker::default_handler(ModPerl::Registry=HASH(0x559a2b1e6450)) called at /usr/lib/x86_64-linux-gnu/perl5/5.22/ModPerl/Registry.pm line 32\n\tModPerl::Registry::handler("ModPerl::Registry", Apache2::RequestRec=SCALAR(0x559a2b1d9958)) called at -e line 0\n\teval {...} called at -e line 0\n
Der Server steht hinter einem Proxy-Server. DNS-Anfragen werden vom DNS-Server im Netz an den Proxy direkt weitergereicht. Ein nslookup funktioniert von lokalen Maschinen nicht.
Andere Zugriffe, wie apt funktionieren.
Wofür wird der google-dns benutzt? und kann ich den Installer trotzdem irgendwie ausführen?
Danke
Andreas