Set to Locked after Owner Change

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hardy
Znuny newbie
Posts: 12
Joined: 06 Apr 2017, 10:11
Znuny Version: 5.0.18

Set to Locked after Owner Change

Post by hardy »

Hi Guys,

my Problem with OTRS right now is that i have done some configurations and now the Locked after the OwnerChange doesn't work anymore.
Do you have any Type of Ideas i looked up the RequiredLock function in the ViewOwner Sysconfig but I was already true and i also locked up some things of this Ticket: viewtopic.php?t=5151.

Thank you in advance.
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