habe im Log ein paar Fehlermeldungen gefunden, bei denen ich mir nicht sicher bin, was sie bedeuten, und ob Sie möglicherweise auf ein größeres Problem hindeuten; evtl. kann da jemand mal drüberschauen:
Code: Select all
[Fri Oct 28 16:02:59 2016] otrs.Console.pl: DBD::mysql::st execute failed: Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation '=' at /opt/otrs/Kernel/System/DB.pm line 666.
[Fri Oct 28 16:02:59 2016] otrs.Console.pl: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs/Kernel/System/Log.pm line 212.
[Fri Oct 28 16:02:59 2016] otrs.Console.pl: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs/Kernel/System/Log.pm line 212.
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-66 Perl: 5.10.1 OS: linux Time: Fri Oct 28 16:02:59 2016
Message: Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation '=', SQL: 'SELECT id FROM article WHERE ticket_id = ? AND a_message_id = ? AND a_from = ? AND a_subject = ? AND incoming_time = ? ORDER BY id DESC LIMIT 1'
Traceback (32192):
Module: Kernel::System::Ticket::Article::_ArticleGetId Line: 2010
Module: Kernel::System::Ticket::Article::ArticleCreate Line: 302
Module: Kernel::System::PostMaster::NewTicket::Run Line: 448
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::POP3::Fetch Line: 212
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 444
Module: Kernel::System::Console::BaseCommand::Execute Line: 438
Module: Kernel::System::Console::InterfaceConsole::Run Line: 86
Module: bin/otrs.Console.pl Line: 38
[Fri Oct 28 16:02:59 2016] otrs.Console.pl: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs/Kernel/System/Log.pm line 212.
[Fri Oct 28 16:02:59 2016] otrs.Console.pl: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs/Kernel/System/Log.pm line 212.
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-66 Perl: 5.10.1 OS: linux Time: Fri Oct 28 16:02:59 2016
Message: Can't get ArticleID from INSERT!
Traceback (32192):
Module: Kernel::System::Ticket::Article::ArticleCreate Line: 312
Module: Kernel::System::PostMaster::NewTicket::Run Line: 448
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::POP3::Fetch Line: 212
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 444
Module: Kernel::System::Console::BaseCommand::Execute Line: 438
Module: Kernel::System::Console::InterfaceConsole::Run Line: 86
Module: bin/otrs.Console.pl Line: 38
[Fri Oct 28 16:03:01 2016] otrs.Console.pl: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs/Kernel/System/Log.pm line 212.
[Fri Oct 28 16:03:01 2016] otrs.Console.pl: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs/Kernel/System/Log.pm line 212.
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-66 Perl: 5.10.1 OS: linux Time: Fri Oct 28 16:03:01 2016
Message: Can't process email with MessageID <<3908751477663045@web22o.yandex.ru>>! Please create a bug report with this email (From: Mert XXX <XXX@XXX.XXX.tr>, Located under var/spool/problem-email*) on http://bugs.otrs.org/!
Traceback (32192):
Module: Kernel::System::PostMaster::NewTicket::Run Line: 476
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::POP3::Fetch Line: 212
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 444
Module: Kernel::System::Console::BaseCommand::Execute Line: 438
Module: Kernel::System::Console::InterfaceConsole::Run Line: 86
Module: bin/otrs.Console.pl Line: 38
[Fri Oct 28 16:03:01 2016] otrs.Console.pl: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs/Kernel/System/Log.pm line 212.
[Fri Oct 28 16:03:01 2016] otrs.Console.pl: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs/Kernel/System/Log.pm line 212.
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-66 Perl: 5.10.1 OS: linux Time: Fri Oct 28 16:03:01 2016
Message: POP3: Can't process mail, mail saved (/opt/otrs/var/spool/problem-email-05fe908ee8f930d3cff8a13171ee5d79, report it on http://bugs.otrs.org/)!
Traceback (32192):
Module: Kernel::System::MailAccount::POP3::Fetch Line: 215
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 444
Module: Kernel::System::Console::BaseCommand::Execute Line: 438
Module: Kernel::System::Console::InterfaceConsole::Run Line: 86
Module: bin/otrs.Console.pl Line: 38
Was ich auch merkwürdig finde: Die angegebene problematische E-Mail, die unter /opt/otrs/var/spool/problem-email-05fe908ee8f930d3cff8a13171ee5d79 gespeichert wurde sieht total merkwürdig aus. Keine Header, keine Mail-typischen Abschnitte. Einfach nur (HTML-)Text.