Need CustomerUser->Params->SSCOPE in Kernel/Config.pm

[choenig]

Hallo,

ich bin dabei, die Customerauthentifizierung über LDAP einzurichten.
Aktuell steht folgender Fehler laufend im Log: Need CustomerUser->Params->SSCOPE in Kernel/Config.pm

Das komische daran ist, dass der Parameter nämlich gesetzt ist!
Google liefert mir leider hierzu keine passenden Lösungsansätze.
Folgend meine Konfig:
# ---------------------------------------------------- #
# customer user ldap backend and settings #
# ---------------------------------------------------- #

# This is an example configuration for an LDAP auth. backend.(take care that Net::LDAP is installed!)
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = '192.168.000.000';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'OU=Support','DC=corporate','DC=+++++++,DC=de';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountname';

# Check if the user is allowed to auth in a posixGroup(e. g. user needs to be in a group xyz to use otrs)
#$Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'CN=+++++++,OU=Sicherheitsgruppen,DC=corporate,DC=+++++++,DC=de';
#$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'memberUid';

# for ldap posixGroups objectclass (just uid)
#$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'UID';
# for non ldap posixGroups objectclass (full user dn)
$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'DN';

# The following is valid but would only be necessary if the anonymous user do NOT have permission to read from the LDAP tree
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=+++++++,cn=Users,dc=corporate,dc=+++++++,dc=de';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '+++++++';

# CustomerUser (customer user ldap backend and settings)
$Self->{CustomerUser} = {
Name => 'LDAP Backend',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => '192.168.000.000',
BaseDN => 'OU=+++++++','DC=corporate','DC=+++++++','DC=de',
SSCOPE => 'sub',
UserDN => '',
UserPw => '',
SourceCharset => 'utf-8',
DestCharset => 'iso-8859-1',
Params => {
port => 389,
timeout => 120,
async => 0,
version => 3,
},
},
# customer unique id
CustomerKey => 'sAMAccountname',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountname', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountname', 'cn', 'mail'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 250,
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
CustomerUserExcludePrimaryCustomerID => 0,
CacheTTL => 0,
Map => [
# # note: Login, Email and CustomerID needed!
# # var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly
# [ 'UserTitle', 'Title', 'title', 1, 0, 'var', '', 0 ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var', '', 0 ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var', '', 0 ],
[ 'UserLogin', 'Username', 'uid', 1, 1, 'var', '', 0 ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var', '', 0 ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var', '', 0 ],
# [ 'UserCustomerIDs', 'CustomerIDs', 'second_customer_ids', 1, 0, 'var', '', 0 ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var', '', 0 ],
# [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var', '', 0 ],
# [ 'UserComment', 'Comment', 'description', 1, 0, 'var', '', 0 ],
],
};


Viele Grüße

[choenig]

Hallo,

fyi, ist erledigt! Ursache waren die zuviel gesetzten Apostrophen (') in folgenden Zeilen:
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'OU=Support','DC=corporate','DC=+++++++',DC=de';
BaseDN => 'OU=+++++++','DC=corporate','DC=+++++++','DC=de',

Richtig ist:
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'OU=Support,DC=corporate,DC=+++++++,DC=de';
BaseDN => 'OU=+++++++,DC=corporate,DC=+++++++,DC=de',

Viele Grüße