You want to enter the next level of customer visualiation? Here you go.
With the Google Maps integration you will be able to see all customer on a map (customers with open tickets marked in a extra color). The map is available in Dashboard and also as an own dedicated one large page map (just click on “more” in dashboard).
For more see OTRS Google Maps Customer Integrations http://edenhofer.de/p/google-maps/
Enjoy!
-Martin
Google Maps Customer Integrations - First official Release
Moderator: tto
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Andre Bauer
- OTRS guru
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Re: Google Maps Customer Integrations - First official Relea
Is there also a 2.4.x version available?
Prod: Ubuntu Server 16.04 / Zammad 1.2
DO NOT PM ME WITH OTRS RELATED QUESTIONS! ASK IN THE FORUMS!
OtterHub.org
DO NOT PM ME WITH OTRS RELATED QUESTIONS! ASK IN THE FORUMS!
OtterHub.org
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Wolfgangf
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Re: Google Maps Customer Integrations - First official Relea
monotek wrote:Is there also a 2.4.x version available?
That would be GREAT!
Produktiv:
OTRS 6.0.4/ ITSM 6.0.4
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2008 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.4/ ITSM 6.0.4
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2008 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
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martini
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Re: Google Maps Customer Integrations - First official Relea
Wolfgangf wrote:monotek wrote:Is there also a 2.4.x version available?
That would be GREAT!
Sorry, it's only available for OTRS 3.0.
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MichaelR
- OTRS superhero
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- Joined: 12 Oct 2010, 01:35
- OTRS Version?: 3.0.9
- Company: LRS Health
Re: Google Maps Customer Integrations - First official Relea
The Google Maps customer overlay does not work in Google Chrome or Firefox! The map will load, but will have no customer points on it.
For me, it only works in IE
For me, it only works in IE
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks 
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