acorderor wrote:I know this is an old thread, but I would like to see if I can get help here. I am trying to use this module with OTRS 4, but it is simply not working. I have tested on clean and not so clean environments and it is not allowing the linked Class Field to do any search. If I get the same definition to an old system 3.3.x or a new one 5.0.x it works just fine but not in this version. Are you guys still supporting 4.1.2 module?
could you be a bit more specific about the behaviour you're experiencing? How does the CI-class definition, some sample data and your search input look like?