Dashboard Message Of The Day for OTRS 3.0.x

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Daniel Obee
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Dashboard Message Of The Day for OTRS 3.0.x

Postby Daniel Obee » 11 Mar 2011, 11:00

Hi all,

since the Dashboard MOTD for 2.4.x gained a lot of friends, I took the (little) time and ported the module to 3.0.x too.

Often we want to offer our agents the latest gossip, a little smile or some other attention that's best brought by a short note in the dashboard.

MOTD-Plus offers the option to easily put up a Message Of The Day that's shown prominently in the dashboard. To simplify html editing, the module makes use of a standard response as filed under [Responses] in the admin area.

Just add another response called MOTD (or alike) to your [Responses], get the response's ID (number in brackets behind the name) and set ResponseID in Frontend::Agent::Dashboard - DashboardBackend###0090-MOTDPlus accordingly.

Now you have an easy-to-edit way to provide your agents with current news - or just the latest chuck norris joke.

Greets
Daniel
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby henningb » 19 Sep 2011, 10:36

hello daniel,

many thanks for the module!
it's a better way about the web-interface :-)

regards
henning

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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby ynagy » 23 Mar 2012, 17:51

i been using for the OTRS 3.0 but when I upgraded to OTRS 3.1 it wouldn't install. Are you planning to upgrade it to support OTRS 3.1 version any time soon?
3.1.4 on Ubunto 12.04 with MySQL database connected to an Active Directory for Agents and Customers.

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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby Daniel Obee » 25 Mar 2012, 14:07

Since I don't use the 3.1 by now it might take quite a while. I could imagine you might just change the version number in the XML file to make it work though. I would give it a try: open the opm file with a text editor and change the versio required to 3.1.x. Now you're able to install the package on 3.1 and see I'd it works.ost probably it will.

Greets
Dan

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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby ynagy » 27 Mar 2012, 18:10

Thanks' Dan for the quick reply. I changed the version and able to install it however, I couldn't change the message from the Admin -> Responses -> Dashboard Message of The Day. Would you please advice when get chance what can I do to update the MOTDPlus?
3.1.4 on Ubunto 12.04 with MySQL database connected to an Active Directory for Agents and Customers.

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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby root » 15 Aug 2012, 20:41

Daniel Obee wrote:Since I don't use the 3.1 by now it might take quite a while. I could imagine you might just change the version number in the XML file to make it work though. I would give it a try: open the opm file with a text editor and change the versio required to 3.1.x. Now you're able to install the package on 3.1 and see I'd it works.ost probably it will.

Greets
Dan


What about moving the sources to Github?

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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby Andre Bauer » 18 Aug 2012, 22:08

+1
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby tripti_rai2005 » 30 Oct 2012, 13:47

How about having motd plus for customer dashboard as well?
■ TRIPTI RAI // PROJECT ENGINEER, ETIM GTEC
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby Daniel Obee » 12 Feb 2013, 14:50

This and other modules are now available at https://github.com/tisar

Also see take a look at http://opmzone.org !

Greets
Daniel

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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby reneeb » 15 Feb 2013, 11:04

Would be great if you could upload those modules to OPAR (http://opar.perl-services.de) ;-)
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby Daniel Obee » 15 Feb 2013, 15:44

reneeb wrote:Would be great if you could upload those modules to OPAR (http://opar.perl-services.de) ;-)


Of course I do. Unfortunately OPAR overwrites stable versions of modules that belong to older OTRS builds. So you cannot keep a module for 2.4 and one for 3.2.
Maybe you can fix this one day?

Greets
Daniel

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Daniel Obee
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby Daniel Obee » 15 Feb 2013, 15:47

tripti_rai2005 wrote:How about having motd plus for customer dashboard as well?


An idea well worth considering! Should be configurable though, I guess.

I will have a look at it in a calm moment. Or maybe someone else? Feel invited to make more of it!

Greets
Daniel

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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby reneeb » 15 Feb 2013, 22:52

Daniel Obee wrote:
reneeb wrote:Would be great if you could upload those modules to OPAR (http://opar.perl-services.de) ;-)


Of course I do. Unfortunately OPAR overwrites stable versions of modules that belong to older OTRS builds. So you cannot keep a module for 2.4 and one for 3.2.
Maybe you can fix this one day?

Greets
Daniel


It doesn't overwrite it. See http://opar.perl-services.de/bin/index. ... /MultiSMTP Maybe I should highlight versions for other OTRS versions better...
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby timo2k » 20 Jan 2015, 14:43

Will there be a release for OTRS 4?
System: OTRS 4.0.16 | CentOS 7.2 | Apache 2.4.6 | MariaDB 5.5.44 | Perl 5.16.3 | PHP 5.4.16

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Re: Dashboard Message Of The Day for OTRS 3.0.x

Postby reneeb » 20 Jan 2015, 15:28

I've prepared a pull request (untested): https://github.com/tisar/DashboardMOTDPlus/pull/3
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