brann wrote:For the framework OTRS 3.0, we developed ArticleCopyMoveDelete. It's already included in the KIX4OTRS 4.0. Due to a special community wish, we extracted it into a single module package.
It's available here for free: http://www.cape-it.de/additional-modules.html
Function: You can set a circle of persons (due to the group/function matching within your OTRS), who are allowed to copy, move and delete single articles.
Please be careful what you change within articles and who gets the special permission to act this way.
Code: Select all
ERROR: OTRS-otrs.PackageManager.pl-10 Perl: 5.18.1 OS: linux Time: Sat Feb 21 12:56:55 2015
Message: Module var/packagesetup/ArticleCopyMoveDelete.pm not found/could not be loaded!
Module: (eval) (OTRS 3.3.11) Line: 16
Module: Kernel::System::Package::_Code (OTRS 3.3.11) Line: 2552
Module: Kernel::System::Package::PackageInstall (OTRS 3.3.11) Line: 569
Module: ./otrs.PackageManager.pl (unknown version) Line: 359
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