OTRS Security Advisory 2010-03: OTRS 2.4.9 released

[Andre Bauer]

Dear Community Members,

++++++++++ OTRS Security Advisory 2010-03 OTRS 2.4.9 ++++++++++


Release: OTRS 2.4.9
Status: stable
Code Name: Aitutaki Beach


SECURITY FIXES:
===============

---------------------------------------------------------------
OTRS Security Advisory 2010-03 <security@otrs.org>
---------------------------------------------------------------
ID: OSA-2010-03
Date: 2010-10-25
Title: AgentTicketZoom is vulnerable to XSS attacks from
HTML e-mails
Severity: Less critical
Product: OTRS 2.4.x
Fixed in: OTRS 2.4.9
URL: http://otrs.org/advisory/OSA-2010-03-en/
---------------------------------------------------------------

To read the entire Security Advisory please follow this link:

http://otrs.org/advisory/OSA-2010-03-en/


BUG FIXES:
==========


* Bug#6016 - AgentTicketZoom is vunerable to XSS attacks from HTML
e-mails.
[ http://bugs.otrs.org/show_bug.cgi?id=6016 ]

* Bug#5903 - E-mail notification links don't contain <a href…
tags.
[ http://bugs.otrs.org/show_bug.cgi?id=5903 ]

* Bug#6030 - Event notifications get's fired several times on
event "TicketFreeTextUpdate".
[ http://bugs.otrs.org/show_bug.cgi?id=6030 ]

* Bug#5941 - Error in Apache log occured when no tickets and/or
customers are in the dashboard.
[ http://bugs.otrs.org/show_bug.cgi?id=5941 ]

* Bug#5541 - Dashboard Chart generates error in webserver log.
[ http://bugs.otrs.org/show_bug.cgi?id=5541 ]

* Bug#5462 - Kernel::System::Ticket::TicketEscalationIndexBuild()
does not invalidate the cache.
[ http://bugs.otrs.org/show_bug.cgi?id=5462 ]

* Bug#5667 - Rich Text is not working in ipad. It's not possible
to add a note or close a ticket.
[ http://bugs.otrs.org/show_bug.cgi?id=5667 ]

* Bug#5266 - Ticket Zoom shows wrong html content if there is no
text but two html attachments in there.
[ http://bugs.otrs.org/show_bug.cgi?id=5266 ]


MD5 CHECKSUMS:
==============

2fcf15fe8a7e7413dd8aa69d0a7420e7
http://ftp.otrs.org/pub/otrs/RPMS/suse/ ... noarch.rpm
0d7d3197f0de75c36be59ddffc6cf7e7
http://ftp.otrs.org/pub/otrs/RPMS/suse/ ... noarch.rpm
a553feacc4f5a99fa6187d18a271d743
http://ftp.otrs.org/pub/otrs/RPMS/suse/ ... noarch.rpm
967b68a167f1024016a13ff09ef3ec6d
http://ftp.otrs.org/pub/otrs/RPMS/suse/ ... noarch.rpm
3a1056434ab487c29f0a4872fa9f2db9
http://ftp.otrs.org/pub/otrs/RPMS/suse/ ... noarch.rpm
9db398bb0edc46c19daad323ce103aa2
http://ftp.otrs.org/pub/otrs/RPMS/suse/ ... noarch.rpm
6ab8e0571538cd618e81ecc5d922adf3
http://ftp.otrs.org/pub/otrs/RPMS/fedor ... noarch.rpm
e1f74424f3004257a16b63346da26eb7
http://ftp.otrs.org/pub/otrs/RPMS/redha ... noarch.rpm
0cca890de367c4c3f7697442dfa2eb8a
http://ftp.otrs.org/pub/otrs/RPMS/redha ... noarch.rpm
0719e6e35d22f92d01de06df2c360361
http://ftp.otrs.org/pub/otrs/otrs-2.4.9.tar.gz
bf0aa646ae8670bc9f8bfa3a67e74f12
http://ftp.otrs.org/pub/otrs/otrs-2.4.9.tar.bz2
7459d171b9295bc3c81d86e454771290
http://ftp.otrs.org/pub/otrs/otrs-2.4.9.zip
c2f1bba1ba984da6d605b9900cb4db58
http://ftp.otrs.org/pub/otrs/otrs-2.4.9 ... -2.3.1.exe

SOFTWARE DOWNLOAD:
===================

Please note that we have relaunched our website http://www.otrs.com.
The software can now be downloaded exclusively

* http://otrs.org/download/
* http://otrs.org/download/#otrs3
* ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)

A complete list of all download mirrors (ftp/http/rsync) is
available at http://otrs.org/download/

YOUR CONTRIBUTION:
===================

* Please send information regarding vulnerabilities in OTRS to
security@otrs.org.

* We kindly ask for your assistance to update the translation
files! The current status can be found here:
http://users.otrs.com/~me/i18n/


FEEDBACK & BUG REPORTING:
=========================
Although OTRS 2.4.9 has been tested before, we appreciate
your contributions. As always, you’re encouraged to tell
us what you think, using this feedback e-Mail: [enjoy at otrs.com]
or by filing a bug in Bugzilla [http://bugs.otrs.org].

--


Hauke Jan Böttcher
Director Marketing

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