OTRS 3.0.0 Beta 2 released

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Andre Bauer
OTRS guru
Posts: 2191
Joined: 08 Dec 2005, 17:01
OTRS Version?: 5.0.x
Real Name: André Bauer
Company: Magix Software GmbH
Location: Dresden
Contact:

OTRS 3.0.0 Beta 2 released

Postby Andre Bauer » 24 Aug 2010, 10:04

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

Release: OTRS 3.0.0 beta2
Status: beta

Feature List:
http://lists.otrs.org/pipermail/announc ... 00133.html


BUGFIXES:
===================


* Bug# 5635 - It's not possible to open Ticket Search feature
in own browser tab.
[ http://bugs.otrs.org/show_bug.cgi?id=5635 ]

* Bug# 5625 - Article Zoom Screen -> New Message Indicator is
not removed after clicking on an article item.
[ http://bugs.otrs.org/show_bug.cgi?id=5625 ]

* Bug# 5663 - In Global Ticket Overview, in M+L Mode, orange
hyper links are not shown on hover a record.
[ http://bugs.otrs.org/show_bug.cgi?id=5663 ]

* Bug# 5627 - "Fulltext" attribute in new ticket search feature
is missing for initial use.
[ http://bugs.otrs.org/show_bug.cgi?id=5627 ]

* Bug# 5628 - In new Ticket Search, the attribute TicketCreateTime
wording is wrong + Checkbox is not longer needed.
[ http://bugs.otrs.org/show_bug.cgi?id=5628 ]

* Bug# 5659 - In Global Ticket Overview, Small View, "FROM/SUBJECT"
is problematically to read. It was changed to
"FROM / SUBJECT".
[ http://bugs.otrs.org/show_bug.cgi?id=5659 ]

* Bug# 5690 - In AgentTicketZoom, "reset filter" is not taken
over for next login.
[ http://bugs.otrs.org/show_bug.cgi?id=5690 ]

* Bug# 5676 - Ticket Free Time selection in customer panel is
broken, caused by wrong "for" statement inside Label.
[ http://bugs.otrs.org/show_bug.cgi?id=5676 ]

* Bug# 5633 - Customer user information is not shown in ticket
zoom if it was set by AgentTicketCustomer.
[ http://bugs.otrs.org/show_bug.cgi?id=5633 ]

* Bug# 5661 - In Global Ticket Overview, with IE7 and L-Mode,
Hover of first Ticket overlaps Action Row Area.
[ http://bugs.otrs.org/show_bug.cgi?id=5661 ]

* Bug# 5579 - Spaces in filenames are converted to + characters
when downloading in IE.
[ http://bugs.otrs.org/show_bug.cgi?id=5579 ]

* Bug# 5684 - Drag & Drop in agent dashboard is not working
with IE7.
[ http://bugs.otrs.org/show_bug.cgi?id=5684 ]

* Bug# 5650 - Height of the article list is not retained.
[ http://bugs.otrs.org/show_bug.cgi?id=5650 ]

* Bug# 5689 - The body of the response message is incomplete.
[ http://bugs.otrs.org/show_bug.cgi?id=5689 ]

* Bug# 5669 - The customer panel login shows "Request new
password" on FF 3.5.
[ http://bugs.otrs.org/show_bug.cgi?id=5669 ]

* Bug# 5652 - Can't select Service and SLA when creating new
tickets in agent interface.
[ http://bugs.otrs.org/show_bug.cgi?id=5652 ]

* Bug# 5612 - Change free text fields not working correct
in Firefox.
[ http://bugs.otrs.org/show_bug.cgi?id=5612 ]

* Bug# 5613 - WYSIWYG Editor not in center position.
[ http://bugs.otrs.org/show_bug.cgi?id=5613 ]

* Bug# 5643 - Articles are sorted alphabetically in TicketZoom.
[ http://bugs.otrs.org/show_bug.cgi?id=5643 ]

* Bug# 5654 - Missing shortcut icon (product.ico).
[ http://bugs.otrs.org/show_bug.cgi?id=5654 ]

* Bug# 5648 - Submitting a note does not work as expected in
all scenarios.
[ http://bugs.otrs.org/show_bug.cgi?id=5648 ]

* Bug# 5660 - In Global Ticket Overview, with IE7: S/M/L,
character is not clickable, only hover area is
clickable, fixed changing images for S/M/L letters.
[ http://bugs.otrs.org/show_bug.cgi?id=5660 ]

* Bug# 5742 - Outgoing email link detection does not work
properly.
[ http://bugs.otrs.org/show_bug.cgi?id=5742 ]

* Bug# 5682 - Collapse / expand for GenericAgent extended.
[ http://bugs.otrs.org/show_bug.cgi?id=5682 ]

* Bug# 5724 - Security leak: Edit HTML source code as customer.
[ http://bugs.otrs.org/show_bug.cgi?id=5724 ]

* Bug# 5679 - In "New Ticket" in customer interface, selecting
the queue automatically submits the ticket.
[ http://bugs.otrs.org/show_bug.cgi?id=5679 ]

* Bug# 5598 - Address Book To: field does is not populated.
[ http://bugs.otrs.org/show_bug.cgi?id=5598 ]

* Bug# 5725 - Missing labels for search-terms in customer
interface.
[ http://bugs.otrs.org/show_bug.cgi?id=5725 ]

* Bug# 5764 - No move option in S/M/L mode available.
[ http://bugs.otrs.org/show_bug.cgi?id=5764 ]

* Bug# 5662 - In Global Ticket Overview, in L-Mode, template
support is missing in "Reply" feature.
[ http://bugs.otrs.org/show_bug.cgi?id=5662 ]

* Bug# 5722 - Customer interface does not display error
messages when creating a ticket.
[ http://bugs.otrs.org/show_bug.cgi?id=5722 ]

* Bug# 5760 - ding a new ticket in the customer interface can
result in 2 tickets.
[ http://bugs.otrs.org/show_bug.cgi?id=5760 ]

* Bug# 5611 - In Agent Interface, Company Button has the same
function as Tickets Button.
[ http://bugs.otrs.org/show_bug.cgi?id=5611 ]

* Bug# 5727 - Ticket search results are not sortable in
Customer Interface.
[ http://bugs.otrs.org/show_bug.cgi?id=5727 ]

* Bug# 5728 - Ticket history shows wrong date and time for
agent actions "createtime" (actually shows user
creation date).
[ http://bugs.otrs.org/show_bug.cgi?id=5728 ]

* Bug# 5639 - Global Overview: No action when clicking a row
in S/M/L view mode.
[ http://bugs.otrs.org/show_bug.cgi?id=5639 ]

* Bug# 5768 - No tickets shown at customer interface if no
open tickets exist.
[ http://bugs.otrs.org/show_bug.cgi?id=5768 ]

* Bug# 5783 - Warning: Ticket locked! message when replying
to unlocked ticket.
[ http://bugs.otrs.org/show_bug.cgi?id=5783 ]

* Bug# 5697 - IMAP Connector Failing in IMAP mode, IMAPS is
working.
[ http://bugs.otrs.org/show_bug.cgi?id=5697 ]



YOUR CONTRIBUTION:
===================

* We kindly ask for your assistance to update the translation
files! The current status can be found here:
http://users.otrs.com/~me/i18n/

SOFTWARE DOWNLOAD:
===================

Please note that we have relaunched our website http://www.otrs.com.
The software can now be downloaded exclusively

* http://otrs.org/download/
* http://otrs.org/download/#otrs3
* ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)

A complete list of all download mirrors (ftp/http/rsync) is
available at http://otrs.org/download/


UPGRADING:
==========
For those folks who are using OTRS 2.4 and want to upgrade to OTRS 3.0
please read the UPGRADING and INSTALL files. We do not recommend to
upgrade to OTRS 3.0.0 beta2 for production.


FEEDBACK & BUG REPORTING:
=========================
Although OTRS 3.0.0 beta2 has been tested before, we appreciate
your contributions. As always, you’re encouraged to tell
us what you think, using this feedback e-Mail: [enjoy@otrs.com]
or by filing a bug in Bugzilla [http://bugs.otrs.org].


--

Hauke Jan Böttcher
Director Marketing

OTRS AG
Norsk-Data-Straße 1
61352 Bad Homburg
Deutschland

T: +49 (0) 6172 681988 10
F: +49 (0) 9421 56818 18
I: http://www.otrs.com/

Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender)

OTRS mobilisiert Ihren Help Desk. Die OTRS iPhone App zum freien Download: http://www.otrs.com/de/produkte/iphone-app/
Prod: Ubuntu Server 16.04 / Zammad 1.2

DO NOT PM ME WITH OTRS RELATED QUESTIONS! ASK IN THE FORUMS!

OtterHub.org

williamblake621
OTRS newbie
Posts: 1
Joined: 29 Nov 2011, 16:54
OTRS Version?: 2.1
Real Name: william blake

Re: OTRS 3.0.0 Beta 2 released

Postby williamblake621 » 18 Jan 2012, 17:14

Are these bugs have been fixed or still require some changes !

Andre Bauer
OTRS guru
Posts: 2191
Joined: 08 Dec 2005, 17:01
OTRS Version?: 5.0.x
Real Name: André Bauer
Company: Magix Software GmbH
Location: Dresden
Contact:

Re: OTRS 3.0.0 Beta 2 released

Postby Andre Bauer » 18 Jan 2012, 17:26

just click on the bugtracker links to get the info you want....
Prod: Ubuntu Server 16.04 / Zammad 1.2

DO NOT PM ME WITH OTRS RELATED QUESTIONS! ASK IN THE FORUMS!

OtterHub.org


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