OTRS5 Beta 1 released

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jojo
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OTRS5 Beta 1 released

Post by jojo »

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RStraub
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Re: OTRS5 Beta 1 released

Post by RStraub »

Appreciate the short release cycles. However what I noticed (and strongly dislike) is the advertising for the business features.

It's particularly annoying:
- In the package manager. On the left column one can select "free features" and the right column shows a huge block "for business customer only".
- In the NavBar under Reports, the first dropdown option is "Reports (OTRS Business Solution)" with the popup kindly reminding you to check out the paid features.

As for the last part, it's simply enough removed when one deletes this block from the Framework.xml:

Code: Select all

                <NavBar>
                    <GroupRo>stats</GroupRo>
                    <Description Translatable="1"></Description>
                    <Name Translatable="1">Reports (OTRS Business Solution™)</Name>
                    <Link>Action=AgentStatisticsReports;Subaction=Overview</Link>
                    <LinkOption>class="OTRSBusinessRequired"</LinkOption>
                    <NavBar>Reports</NavBar>
                    <Prio>100</Prio>
                    <Type></Type>
                    <Block></Block>
                    <AccessKey></AccessKey>
                </NavBar>
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
reneeb
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Re: OTRS5 Beta 1 released

Post by reneeb »

The block with the "Business solution feature addons" can be switched off in the SysConfig as well: Package::ShowFeatureAddons
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Commercial add ons: http://feature-addons.de
RStraub
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Re: OTRS5 Beta 1 released

Post by RStraub »

Oh, that's good to know, thank you!
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
wurzel
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Re: OTRS5 Beta 1 released

Post by wurzel »

Hi,

the beta2 is on the download server. Without release notes? What is new/fixed?
Or is the function of the beta2 the same as beta1?

Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

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jojo
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Re: OTRS5 Beta 1 released

Post by jojo »

wurzel wrote: the beta2 is on the download server. Without release notes? What is new/fixed?
Or is the function of the beta2 the same as beta1?
Try https://www.otrs.com/release-notes-otrs-5-beta-2/
Next week beta 3 will be released
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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Never change Defaults.pm! :: Blog
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eturconi
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Re: OTRS5 Beta 1 released

Post by eturconi »

Will it be also released for OTRS appliance?
I'm wondering this because the OTRS appliance is still stuck to OTRS 4.0.8 but the stable version is at 4.0.11
jojo
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Re: OTRS5 Beta 1 released

Post by jojo »

There will be no appliance for OTRS5
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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eturconi
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Re: OTRS5 Beta 1 released

Post by eturconi »

Why?
Will it be canceled as the windows' one?
jojo
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Re: OTRS5 Beta 1 released

Post by jojo »

There are several reasons for not providing an appliance any more. You can use a managed system or a self hosted linux instead.

Windows will not be possible any more for OTRS5 due to changes in the backend which require a UNIX based OS
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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wurzel
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Re: OTRS5 Beta 1 released

Post by wurzel »

Hi,

thanks for the link of the release notes to beta2. I wonder, why I did not find it (I really tried hard!) :D

Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
wurzel
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Re: OTRS5 Beta 1 released

Post by wurzel »

OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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