OTRS5 Beta 1 released

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jojo
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OTRS5 Beta 1 released

Postby jojo » 04 Aug 2015, 17:58

"Production": OTRS Business Solution™ 6, STORM powered by OTRS
"Testing": OTRS git Master

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Professional Services:: http://www.otrs.com :: enjoy@otrs.com :: Share your ideas

RStraub
OTRS guru
Posts: 2050
Joined: 13 Mar 2014, 09:16
OTRS Version?: 5.0.14
Real Name: Rolf Straub

Re: OTRS5 Beta 1 released

Postby RStraub » 19 Aug 2015, 10:28

Appreciate the short release cycles. However what I noticed (and strongly dislike) is the advertising for the business features.

It's particularly annoying:
- In the package manager. On the left column one can select "free features" and the right column shows a huge block "for business customer only".
- In the NavBar under Reports, the first dropdown option is "Reports (OTRS Business Solution)" with the popup kindly reminding you to check out the paid features.

As for the last part, it's simply enough removed when one deletes this block from the Framework.xml:

Code: Select all

                <NavBar>
                    <GroupRo>stats</GroupRo>
                    <Description Translatable="1"></Description>
                    <Name Translatable="1">Reports (OTRS Business Solution™)</Name>
                    <Link>Action=AgentStatisticsReports;Subaction=Overview</Link>
                    <LinkOption>class="OTRSBusinessRequired"</LinkOption>
                    <NavBar>Reports</NavBar>
                    <Prio>100</Prio>
                    <Type></Type>
                    <Block></Block>
                    <AccessKey></AccessKey>
                </NavBar>
Currently using: OTRS 5.0.14 -- MariaDB -- Ubuntu 16 LTS

reneeb
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OTRS Version?: 3.3.x
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Re: OTRS5 Beta 1 released

Postby reneeb » 20 Aug 2015, 07:48

The block with the "Business solution feature addons" can be switched off in the SysConfig as well: Package::ShowFeatureAddons
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

RStraub
OTRS guru
Posts: 2050
Joined: 13 Mar 2014, 09:16
OTRS Version?: 5.0.14
Real Name: Rolf Straub

Re: OTRS5 Beta 1 released

Postby RStraub » 20 Aug 2015, 08:18

Oh, that's good to know, thank you!
Currently using: OTRS 5.0.14 -- MariaDB -- Ubuntu 16 LTS

wurzel
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Posts: 2343
Joined: 08 Jul 2010, 22:25
OTRS Version?: 6.0.x

Re: OTRS5 Beta 1 released

Postby wurzel » 27 Aug 2015, 00:00

Hi,

the beta2 is on the download server. Without release notes? What is new/fixed?
Or is the function of the beta2 the same as beta1?

Flo
    OTRS 6.0.x, LAMP LIVE auf Debian 9
    OTRS Business Solution™ 6 Managed Silver

    -- Ich beantworte keine Forums-Fragen PN - No PN please

    I won't answer to unfriendly users any more. A greeting and regards are just polite.

    jojo
    Moderator
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    Joined: 26 Jan 2007, 14:50
    OTRS Version?: Git Master
    Contact:

    Re: OTRS5 Beta 1 released

    Postby jojo » 27 Aug 2015, 00:09

    wurzel wrote:the beta2 is on the download server. Without release notes? What is new/fixed?
    Or is the function of the beta2 the same as beta1?


    Try https://www.otrs.com/release-notes-otrs-5-beta-2/
    Next week beta 3 will be released
    "Production": OTRS Business Solution™ 6, STORM powered by OTRS
    "Testing": OTRS git Master

    Never change Defaults.pm! :: Blog
    Professional Services:: http://www.otrs.com :: enjoy@otrs.com :: Share your ideas

    eturconi
    OTRS newbie
    Posts: 35
    Joined: 27 Dec 2011, 15:18
    OTRS Version?: 3

    Re: OTRS5 Beta 1 released

    Postby eturconi » 27 Aug 2015, 10:01

    Will it be also released for OTRS appliance?
    I'm wondering this because the OTRS appliance is still stuck to OTRS 4.0.8 but the stable version is at 4.0.11

    jojo
    Moderator
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    Joined: 26 Jan 2007, 14:50
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    Contact:

    Re: OTRS5 Beta 1 released

    Postby jojo » 27 Aug 2015, 10:07

    There will be no appliance for OTRS5
    "Production": OTRS Business Solution™ 6, STORM powered by OTRS
    "Testing": OTRS git Master

    Never change Defaults.pm! :: Blog
    Professional Services:: http://www.otrs.com :: enjoy@otrs.com :: Share your ideas

    eturconi
    OTRS newbie
    Posts: 35
    Joined: 27 Dec 2011, 15:18
    OTRS Version?: 3

    Re: OTRS5 Beta 1 released

    Postby eturconi » 27 Aug 2015, 10:10

    Why?
    Will it be canceled as the windows' one?

    jojo
    Moderator
    Posts: 14185
    Joined: 26 Jan 2007, 14:50
    OTRS Version?: Git Master
    Contact:

    Re: OTRS5 Beta 1 released

    Postby jojo » 27 Aug 2015, 11:22

    There are several reasons for not providing an appliance any more. You can use a managed system or a self hosted linux instead.

    Windows will not be possible any more for OTRS5 due to changes in the backend which require a UNIX based OS
    "Production": OTRS Business Solution™ 6, STORM powered by OTRS
    "Testing": OTRS git Master

    Never change Defaults.pm! :: Blog
    Professional Services:: http://www.otrs.com :: enjoy@otrs.com :: Share your ideas

    wurzel
    OTRS guru
    Posts: 2343
    Joined: 08 Jul 2010, 22:25
    OTRS Version?: 6.0.x

    Re: OTRS5 Beta 1 released

    Postby wurzel » 27 Aug 2015, 23:45

    Hi,

    thanks for the link of the release notes to beta2. I wonder, why I did not find it (I really tried hard!) :D

    Flo
      OTRS 6.0.x, LAMP LIVE auf Debian 9
      OTRS Business Solution™ 6 Managed Silver

      -- Ich beantworte keine Forums-Fragen PN - No PN please

      I won't answer to unfriendly users any more. A greeting and regards are just polite.

      wurzel
      OTRS guru
      Posts: 2343
      Joined: 08 Jul 2010, 22:25
      OTRS Version?: 6.0.x

      Re: OTRS5 Beta 1 released

      Postby wurzel » 25 Sep 2015, 22:20

        OTRS 6.0.x, LAMP LIVE auf Debian 9
        OTRS Business Solution™ 6 Managed Silver

        -- Ich beantworte keine Forums-Fragen PN - No PN please

        I won't answer to unfriendly users any more. A greeting and regards are just polite.


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