OTRS 2.2.3 (Ipanema) is released!

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Andre Bauer
OTRS guru
Posts: 2191
Joined: 08 Dec 2005, 17:01
OTRS Version?: 5.0.x
Real Name: André Bauer
Company: Magix Software GmbH
Location: Dresden
Contact:

OTRS 2.2.3 (Ipanema) is released!

Postby Andre Bauer » 13 Sep 2007, 17:00

Im CVS steht das heutige Datum für das Release.

Changes seit 2.2.2

2.2.3 (2007/09/13)
- (2007/09/13) Fixed bug 2285 - Typo in german translation
"Aktualisierungszeit".
- (2007/09/12) Fixed bug# 1203 - Redhat shm workaround should not relate to
real shm request.
- (2007/09/07) Fixed bug# 2265 - On IIS6, Package Manager is displaying a
error after installing a package (header not complete). But package got
installed corectly.
- (2007/09/06) Fixed bug# 2261 - False params in call of ServiceLookup() and
SLALookup() functions.
- (2007/09/06) Fixed reopened Bug# 2142 - Ticket history entry was wrong if
service, sla or ticket type was changed.
- (2007/09/03) Fixed bug# 2193 - Postmaster module
Kernel::System::PostMaster::Filter::NewTicketReject is not working - need
Charset!
- (2007/09/03) Fixed bug# 2245 - Responsible / Owner Field not working for
all users in the Email-Ticket form.
- (2007/09/03) Improved system speed of escalation calculation if many open
ticket (> 2000) are there.
- (2007/08/28) Fixed Ticket# 2007082842000477 - Problem with different customer
sources and use CacheTTL option (namespace of cache is not uniq).
- (2007/08/28) Fixed Ticket# 2007082842000413 - Ticket created over phone
ticket with state closed is shown in queue view like "My Queues (1)" but
no ticket is shown if I click on "My Queues (1)" (if
Kernel::System::Ticket::IndexAccelerator::StaticDB is used as
Ticket::IndexModule).
- (2007/08/27) Fixed bug# 2230 - OTRS on IIS - redirect/loop problem after
login.
- (2007/08/27) Fixed bug# 2229 - Return value of "ServiceLookup" is used
without quoting in SQL statements.
- (2007/08/24) Fixed bug# 2207 - translation failure in customer preferences
(QueueView refresh time).
- (2007/08/24) Fixed bug# 2214 - .opm Package can not handle <, > and
& in .sopm files.
- (2007/08/22) Improved Agent Notifications. Salutation of notfication
recipient is now using <OTRS_UserFirstname> and <OTRS_UserLastname> instead
of <OTRS_OWNER_UserFirstname> or <OTRS_OWNER_UserLastname>.
- (2007/08/22) Fixed bug# 2203 - OTRS will not create/verify correct pgp
signs if utf8 is used.
- (2007/08/22) Fixed bug# 2202 - Kernel::System::Email::SMTP is sending
"localhost.localdomain" in smtp hello, some server rejecting this ("Host
not found").
- (2007/08/21) Fixed bug# 2024 - Problem with agent authentication via LDAP
with ADS-Groups and content of DN like "Some\, Name".
- (2007/08/20) Fixed bug# 2094 and 2143 - 'Got no MainObject' warning in
Kernel/System/Crypt.pm
- (2007/08/20) Fixed bug# 2192 - Useless fragments of old escalation mechanism
produces errors.
- (2007/08/17) Fixed bug# 1908 - Removed duplicate history entry for ticket
subscribe action.
- (2007/08/16) Fixed bug# 1492 - Fixed typo in Kernel/Language.pm.
- (2007/08/10) Fixed bug# 2160 - 0 was ignored in database insert by package
building.
- (2007/08/10) Fixed bug# 2156 - External customer database is not working,
if it's configured the following error message appears
("Got no MainObject in Kernel/System/DB.pm line 85").
- (2007/08/10) Fixed bug# 2155 - Std-Attachments are not usable in agent
ticket compose screen (no std attachments are shown in compose screen).
- (2007/08/07) Fixed bug# 2118 - Fixed typo in german translation file (
Kernel/Language/de.pm).
- (2007/08/07) Fixed bug# 2117 - Fixed small typo in initial insert files.
- (2007/08/06) Fixed bug# 1999 - Service and SLA can not changed on an
existing ticket.
- (2007/08/06) Fixed bug# 2142 - If a service or a sla of a ticket was changed,
no ticket history entry was added.
- (2007/08/06) Fixed bug# 2135 - scripts/DBUpdate-to-2.2.2.sql contains wrong
SQL. Not the queue table needs to be changed, the ticket table would be the
right one.
- (2007/08/03) Fixed bug# 2134 - PDF print is creating damaged pdf files with
PDF::API2 0.56 or smaller.
- (2007/08/02) Fixed bug# 940 - After owners unlock ticket and a follow-up
arrives the system, all agents which selected the queue of this ticket get
and follow up message. In this follow up message the name was always the
current owner and not the recipient of the email (which should be).
- (2007/07/31) Fixed bug# 2001 - New escalation times and the responsible are
not shown in any print views.
Prod: Ubuntu Server 16.04 / Zammad 1.2

DO NOT PM ME WITH OTRS RELATED QUESTIONS! ASK IN THE FORUMS!

OtterHub.org

Andre Bauer
OTRS guru
Posts: 2191
Joined: 08 Dec 2005, 17:01
OTRS Version?: 5.0.x
Real Name: André Bauer
Company: Magix Software GmbH
Location: Dresden
Contact:

OTRS 2.2.3 released

Postby Andre Bauer » 18 Sep 2007, 13:27

Offizielle Ankündigung:
Dear Community Members,

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

We are proud to announce OTRS 2.2.3 (Ipanema) today. This is a
patch level release of stable OTRS 2.2., and contains some
bug fixes and enhancements. For a complete list see below.

The OTRS team recommends all OTRS users to upgrade to OTRS 2.2.3.

Changes:
========

* Bug #2265 - OTRS on IIS6 - the Package Manager is displaying
an error after installing a package (header not
complete). But package got installed correctly.
[ http://bugs.otrs.org/show_bug.cgi?id=2265 ]

* Bug #2230 - OTRS on IIS6 - was not able to login, redirect/
loop problem after login.
[ http://bugs.otrs.org/show_bug.cgi?id=2230 ]

* Bug #2245 - Responsible / Owner Field was not working properly
for all users selected in the e-Mail ticket-form.
[ http://bugs.otrs.org/show_bug.cgi?id=2245 ]

* Bug #2203 - OTRS was not able to create/verify correct pgp
signs if utf8 is used in e-Mail.
[ http://bugs.otrs.org/show_bug.cgi?id=2203 ]

* Bug #2202 - Kernel::System::Email::SMTP is sending
"localhost.localdomain" in smtp hello. Some
servers rejected this ("Host not found").
[ http://bugs.otrs.org/show_bug.cgi?id=2202 ]

* Bug #2024 - Problem with agent authentication via LDAP with
ADS-Groups and content of DN like "Some\, Name".
Was not able to login. Got an LDAP syntax error.
[ http://bugs.otrs.org/show_bug.cgi?id=2024 ]

* Bug #2156 - External customer database is not working. If
configured the following error message appears
"Got no MainObject in Kernel/System/DB.pm
line 85".
[ http://bugs.otrs.org/show_bug.cgi?id=2156 ]

* Bug #2155 - Std-Attachments are not usable in agent ticket
compose screen (no std attachments are shown in
compose screen).
[ http://bugs.otrs.org/show_bug.cgi?id=2155 ]

* Bug #2134 - PDF print is creating damaged pdf-files with
PDF::API2 0.56 or smaller. Added check to use no
older PDF::API2 modules.
[ http://bugs.otrs.org/show_bug.cgi?id=2134 ]

* Bug #940 - After owners unlock ticket and a follow-up arrives
the system, all agents which selected the queue of
this ticket get a follow-up message. In this follow-
up message the name was always the current owner and
not the recipient of the e-Mail (who should be).
[ http://bugs.otrs.org/show_bug.cgi?id=940 ]

* Bug #2001 - Added not shown escalation-times and the
responsible in any print views.
[ http://bugs.otrs.org/show_bug.cgi?id=2001 ]

# And some other small bug fixes (for details see ChangeLog).

Enhancements:
=============
* The systems performance for calculating escalations while having
huge amounts of open tickets (> 2000) has been enhanced.
* Improved agent notifications. Salutation of notification
recipient is now using real name of recipient instead of real
name of current ticket owner.

Download:
=========

o http://www.otrs.com/de/download/software/#c528
o http://otrs.org/download/

or:

o ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)

A complete list of all download mirrors is available
at http://www.otrs.com/en/download/software/#c273


MD5 message digest (128-bit) checksums:
=======================================
1591d7310b022b1cbe970362a12669db
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/7 ... 1.i386.rpm
24b66eea0bcc8e9362a2b88861a826ee
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/8 ... 1.i386.rpm
8cb66149e31e685ed6538a37ebc2ee2f
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9 ... 1.i386.rpm
dfa51b21a9a2a55fcea8780e81cd8f80
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/9 ... 1.i386.rpm
6bb1d252f39187b0cfad22352e1d9183
ftp://ftp.otrs.org/pub/otrs/RPMS/suse/1 ... 1.i386.rpm
6a5ed98bf5342f19d1e9e42983c438a6
ftp://ftp.otrs.org/pub/otrs/RPMS/redhat ... 1.i386.rpm
3536008a690fadcc6480ed8943d9b1dc
ftp://ftp.otrs.org/pub/otrs/RPMS/redhat ... 1.i386.rpm
05fb3f674b49ee94003663f20a78d44b
ftp://ftp.otrs.org/pub/otrs/RPMS/fedora ... 1.i386.rpm
b3cea8ec46c39c599e3545e0932bc61a
ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
3768b8dd5ac946356fe830fd649e64e1
ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
a63d40afecd6cf72776782227f50665f
ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
19a7e8ffbd9451b0adcee273c35cc8bb
ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
dff893ee9b773f074d0f3cf7d07b2996
ftp://ftp.otrs.org/pub/otrs/SRPMS/suse/ ... 01.src.rpm
1613e94f76294318b22c6f8d8b626de8
ftp://ftp.otrs.org/pub/otrs/SRPMS/redha ... 01.src.rpm
3ef6b97390f84059f5f6af0512688eae
ftp://ftp.otrs.org/pub/otrs/SRPMS/redha ... 01.src.rpm
742d14b94901eef3e1ca703d5b0da914
ftp://ftp.otrs.org/pub/otrs/SRPMS/fedor ... 01.src.rpm
eb0bf275b8d50d19d8ea43300fdf5e74
ftp://ftp.otrs.org/pub/otrs/otrs-2.2.3.tar.gz
897de4925eb444f689b56165cd35ce8c
ftp://ftp.otrs.org/pub/otrs/otrs-2.2.3.tar.bz2
a82c07c8556bbdd92221cf3522ef2d29
ftp://ftp.otrs.org/pub/otrs/otrs-2.2.3-001-win32.exe

Important for Upgrading:
========================
For those folks who are using OTRS 2.1.x and want to upgrade
to 2.2 please read the UPGRADING and INSTALL files.

Bug Reporting:
==============
Although OTRS 2.2.3 has been tested before, we appreciate
your contributions and bug reports. You, the OTRS Community,
has always been an invaluable source of helpful suggestions,
fair comments and well skilled testers to us.

Therefore a great "THX!" goes out to you!

o http://bugs.otrs.org/

((enjoy))

Hauke Jan Böttcher
Sales & Marketing Director
Prod: Ubuntu Server 16.04 / Zammad 1.2

DO NOT PM ME WITH OTRS RELATED QUESTIONS! ASK IN THE FORUMS!

OtterHub.org


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