OTRS 2.2.0 beta 3 released

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Andre Bauer
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Joined: 08 Dec 2005, 17:01
Znuny Version: 5.0.x
Real Name: André Bauer
Company: Magix Software GmbH
Location: Dresden
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OTRS 2.2.0 beta 3 released

Post by Andre Bauer »

Changes seit 2.2.0 Beta 2
2.2.0 beta3 (2007/05/07)
- (2007/05/04) Fixed bug# 1788 - Problem with cachefile in win32.
- (2007/05/04) Fixed bug# 1773 - DB-error in phone ticket if sla but no
service is selected.
- (2007/05/04) Fixed bug# 1035 - OTRS does not set encoding for the mysql
database connection (i.e. UTF-8).
- (2007/05/04) Fixed bug# 1778 - Config option Database::Connect should be
possible.
- (2007/05/04) Fixed bug# 1611 - Now the Statsmodule use the mirror db if
configured.
- (2007/05/02) Fixed bug# 1809 - Fixed typo in variable name (PrioritiesStrg ->
PriotitiesStrg).
- (2007/04/27) Fixed bug# 1670 - If no result the generation of pie graph throws
error.
- (2007/04/26) Added feature to use no BaseDN (or '') for agent and customer
authentification (see ticket# 2007030642000446).
- (2007/04/24) Fixed bug# 1769 - If I change the ticket SLA, the history is
not relfecting this change.
- (2007/04/24) Fixed bug# 1768 - If I change the ticket service, the history
is not relfecting this change.
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mabaiker
Znuny newbie
Posts: 7
Joined: 12 Jul 2007, 16:51

OTRS 2.2.0 beta 3 released

Post by mabaiker »

(2007/04/26) Added feature to use no BaseDN (or '') for agent and customer
authentification (see ticket# 2007030642000446).

Hi
where can I find this ticket??
I want to use a ldap query for mutiple domains and therefore I can not set the Basedn. (because each domain has a different basedn).
I use the version 2.2.1 for windows, so the feature should be available???

Kind regards
jojo
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Joined: 26 Jan 2007, 14:50
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OTRS 2.2.0 beta 3 released

Post by jojo »

you can't find the ticket, because it is a ticket in the OTRS Installation of the OTRS Inc.

You'll find documentation for this feature in the Defaults.pm
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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mabaiker
Znuny newbie
Posts: 7
Joined: 12 Jul 2007, 16:51

OTRS 2.2.0 beta 3 released

Post by mabaiker »

Hi JoJo,

where can I find this documentation in defaults.pm ?

I need this feature for our domain structure. We can use this behaviour (no basedn) in LDIF queries to find any domain-user without problem. But we have no success in configurating OTRS to use "no basedn".

If you are familiar with this feature, it would be helpful to have an example !
Perhaps anybody else did this already ???

Thx for help !

Regards ...
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