[RESOLVIDO] Como apagar um item de configuração

savio
OTRS newbie
Posts: 37
Joined: 13 Aug 2015, 18:05
OTRS Version?: 4.0.14

[RESOLVIDO] Como apagar um item de configuração

Postby savio » 18 May 2016, 20:29

Salve, salve!

Alguém sabe como posso fazer para apagar um item do BDGC?

Obrigado.
Last edited by savio on 30 May 2016, 13:04, edited 1 time in total.

savio
OTRS newbie
Posts: 37
Joined: 13 Aug 2015, 18:05
OTRS Version?: 4.0.14

Re: Como apagar um item de configuração

Postby savio » 30 May 2016, 13:03

Respondendo:

otrs.ITSMConfigItemDelete.pl
delete config items (all, by class (and deployment state) or by number).
Copyright (C) 2001-2015 OTRS AG, http://otrs.com/

Usage: /opt/otrs/bin/otrs.ITSMConfigItemDelete.pl [options]

Options are as follows:
--help display this option help
--all delete all config items
--class name delete all config items of this class
--deploymentstate name delete all config items with this deployment state (ONLY TOGETHER with the --class parameter)
--ConfigItemNumber no1 no2 no3 delete listed config items

Daí basta usar: /opt/otrs/bin/otrs.ITSMConfigItemDelete.pl --ConfigItemNumber NumeroItemDeConfiguração1 NumeroItemDeConfiguração2 NumeroItemDeConfiguração3


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