OTRS - Help with webservices

christiancanalli
OTRS newbie
Posts: 5
Joined: 02 Dec 2015, 19:38
OTRS Version?: OTRS 4 Free
Real Name: Christian
Company: Simus

OTRS - Help with webservices

Postby christiancanalli » 07 Apr 2016, 20:46

Hey there!

We are in the middle of OTRS implementation through Process Management and while it is been done we will develop a tool to integrate with it using webservices.

Our developer created a test webservice on OTRS admin panel. Example url: http://serverlink/otrs/nph-genericinter ... vice/Teste
But, there is a problem! When it is accessed we receive this: "Length Required"

He needs the WSDL of this webservice to check its operation. Can someone help us with that?

Thanks in advance!

Christian.

christiancanalli
OTRS newbie
Posts: 5
Joined: 02 Dec 2015, 19:38
OTRS Version?: OTRS 4 Free
Real Name: Christian
Company: Simus

Re: OTRS - Help with webservices

Postby christiancanalli » 07 Apr 2016, 20:46

Bom dia.

Estamos em meio a implantação do OTRS via Gerenciamento de Processos e enquanto a configuração é feita vamos desenvolver em paralelo uma ferramenta que integra com o OTRS via webservices.

O Desenvolvedor criou um webservice de teste no painel do administrador do OTRS e o acessou via url: http://linkservidor/otrs/nph-genericint ... vice/Teste, porém ao acessá-la retorna essa mensagem no navegador: "Length Required"

Ele precisa do WSDL desse webservice para verificar o funcionamento. Alguém pode ajudar nisso?

Aguardo e agradeço de antemão!

Att,
Christian.


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