Need OTRS ugprade

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dbaker
Znuny newbie
Posts: 2
Joined: 15 Aug 2010, 17:15
Znuny Version: 2.0.3

Need OTRS ugprade

Post by dbaker »

I have an OTRS 2.0.4 installation with a remote postgres database. We do a few hundred emails a week. Two "full time" users and a handful of casual users. It works fine but is old and not maintained.

I want to setup a new server for the front-end running the latest OTRS3 and seamlessly migrate users & database to it. Maybe tell us about some unused functionality and improve how we're doing it, enable features we don't know about, etc. Project needs to be completed in the next couple weeks.

We can pay via paypal or check. Please post or PM me with a bid or any questions if you have experience in this & are interested in contract work.

We are ready to start as early as tomorrow.
Andre Bauer
Znuny guru
Posts: 2189
Joined: 08 Dec 2005, 17:01
Znuny Version: 5.0.x
Real Name: André Bauer
Company: Magix Software GmbH
Location: Dresden
Contact:

Re: Need OTRS ugprade

Post by Andre Bauer »

OTRS 3 is not ready for production use. Its still beta.

Until now the new theme slows down some workflows that youre maybe used to do faster in the old version.

If you want a usefull upgrade, use OTRS 2.4.7.
Prod: Ubuntu Server 16.04 / Zammad 1.2

DO NOT PM ME WITH OTRS RELATED QUESTIONS! ASK IN THE FORUMS!

OtterHub.org
dbaker
Znuny newbie
Posts: 2
Joined: 15 Aug 2010, 17:15
Znuny Version: 2.0.3

Re: Need OTRS ugprade

Post by dbaker »

Great -- thanks. We are willing to pursue this project and get upgraded to the latest production/stable generation.
diginin
Znuny expert
Posts: 213
Joined: 11 Feb 2008, 12:04
Znuny Version: CVS

Re: Need OTRS ugprade

Post by diginin »

Did you get upgraded?
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OTRS CVS on Ubuntu Stable.

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mariasam
Znuny newbie
Posts: 1
Joined: 18 Sep 2013, 12:56
Znuny Version: ITSMX
Real Name: maria

Re: Need OTRS ugprade

Post by mariasam »

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