bella

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totalsyapa
OTRS newbie
Posts: 1
Joined: 24 Feb 2015, 11:36
OTRS Version?: dasda
Real Name: total
Company: pasban

bella

Postby totalsyapa » 24 Feb 2015, 12:01

We are located in Poland. We have already installed OTRS but need some consultancy or even setup of OTRS to our needs.
We are starting selling some software and need to build some email system so program users can contact us and inform about their problems.
We would like that this is with some ticket system. It would be fine if anyone from our company could answer to user mail.
It would be good if some answers we could collect so in case someone is asking the same question then we can answer using some template. In future we would like to redirect some emails depends of language used.

Razak
OTRS newbie
Posts: 2
Joined: 25 Apr 2015, 16:09
OTRS Version?: OTRS 4
Real Name: Razak Ali
Company: Altnix

Re: bella

Postby Razak » 25 Apr 2015, 16:12

Hello there

I just saw this post (I know it is very late). So do you still need help?


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