I'm looking for someone who could assist me on creating a workflow for user creation and approval by OTRS. My requirement is below:
OTRS -> Service Request -> New User Creation -> Select System (Siebel, AD, Oracle Financials) -> Enter Employee ID – Populate Name Fields, Title, Project, mobile number manually -> Workflow sends to COO for Business Approval (Business Approval Level) (Business user receives email with clickable link to approve) -> Ticket sent to System Admin to create user
Please feel free to contact me for further details.
Afras Group, Saudi Arabia
Website : www.afras.com.sa
Email : firstname.lastname@example.org
Skype id : ronsonblossom
Mobile : +966534582797