We have been trying to create this plugin since 3.0 OTRS but we were looking for a proper requirement spec.
Do you guys have the requirements documented for this PM plugin??
If yes, please send it to me so my team can work on it and we will provide you the plugin in return for the knowledge sharing
My email id is firstname.lastname@example.org
Proclarify Consulting Ltd
An OTRS & ITSM Consulting Companywww.proclarify.com