multi level services

Looking to use your skills to make money or become a part of a team of experts servicing world-wide organizations using OTRS in highly complex and challenging environments, then look here first. Your work in the community could be the key to your next career move.
Forum rules
Important:
Please do not think of this page, or use it, as a place to do battle. Place your job offerings or offers for work here in a very sterile manner, otherwise your post will be kicked by a moderator. It is important to respect that there are enough skilled professionals to go around as well a customers looking for skilled developers.

1) Corporations or Companies
1.1) Please requests a redirect link to your official jobs website from an owner or moderator.
1.1.1) There is no application ore qualification. The offering must be serious and real.
2) Individual Offerings
2.1) Please just create a topic describing the skills you want to provide
3) Readers
3.1) If you are seeking a job, please contact only the organization referenced to in the job offering for more details. PMs to moderators or forum owners will not result in a response.
3.1.1) In case of an error in the offering, then please do contact the moderators to correct this.
3.2) In the case of individual offerings, please do not correspond in the post, but per PM. (Privacy First :))
4) Have FUN and SUCCESS with OTRS!
harryho
OTRS newbie
Posts: 2
Joined: 25 Sep 2012, 14:34
OTRS Version?: OTRS 3.1
Real Name: Harry Hoeve
Company: RKCS

multi level services

Postby harryho » 25 Sep 2012, 17:59

I'm setting up a help desk for a school board and we have about 600 HW items. We have different services and I need a structure to differentiate the services by group and subgroup. I asked a company for the price for the Multi Level service which Add on will solve the problem but it is to expensive for our organisation. Cam anyone help me how to configure the OTRS system with Sysconfig. I will apreciate that very much. Tank you harryho
harryho
OTRS newbie

User avatar
artjoms15
OTRS wizard
Posts: 121
Joined: 30 Aug 2011, 10:48
OTRS Version?: 3.3.8 && 4.0.9
Real Name: Artjoms Petrovs
Location: Latvia

Re: multi level services

Postby artjoms15 » 17 Oct 2012, 16:08

well, you can read this post and see if it suits you viewtopic.php?f=62&t=12728
Here are some guidelines how to build the dependent autocomplete by yourself ;)
Ar cieņu / Kind regards,
----------------------------------------
Artjoms Petrovs
Sistēmu analītiķis/Programmētājs /
Systems Analyst/Programmer


Return to “OTRS Marketplace”

Who is online

Users browsing this forum: No registered users and 2 guests