Require an OTRS consultant

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AMSORT
OTRS newbie
Posts: 19
Joined: 12 Sep 2011, 20:40
OTRS Version?: newest
Real Name: Marek Staniewski
Company: AMSORT Sp. z o.o.

Require an OTRS consultant

Postby AMSORT » 12 Sep 2011, 20:53

We are located in Poland. We have already installed OTRS but need some consultancy or even setup of OTRS to our needs.
We are starting selling some software and need to build some email system so program users can contact us and inform about their problems.
We would like that this is with some ticket system. It would be fine if anyone from our company could answer to user mail.
It would be good if some answers we could collect so in case someone is asking the same question then we can answer using some template. In future we would like to redirect some emails depends of language used.

Marek Staniewski

Andre Bauer
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Re: Require an OTRS consultant

Postby Andre Bauer » 20 Oct 2011, 19:05

you could ask capte it, in chemnitz, germany.

they also have a polish employee ;-)

http://www.cape-it.de/contact.html
Prod: Ubuntu Server 16.04 / Zammad 1.2

DO NOT PM ME WITH OTRS RELATED QUESTIONS! ASK IN THE FORUMS!

OtterHub.org

jojo
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Re: Require an OTRS consultant

Postby jojo » 20 Oct 2011, 19:30

Or just ask the company behind the OTRS software, the OTRS Group. (www.otrs.com). Just contact sales@otrs.com for consulting services and support
"Production": OTRS Business Solution™ 6, STORM powered by OTRS
"Testing": OTRS git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com :: Share your ideas

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brann
OTRS wizard
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Joined: 14 Nov 2011, 10:11
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Real Name: Anna Brakoniecka
Company: c.a.p.e. IT GmbH
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Jezeli nadal aktualne

Postby brann » 14 Nov 2011, 10:30

Witam,

jezeli nadal jest to aktualne, to chetnie pomozemy w realizacji wyznaczonych celow.
Nasza oferta obejmuje szerokie spektrum uslug dot. OTRS, przede wszystkim koncentrujemy sie na doradztwie, wprowadzaniu/dopasowaniu systemu, integracji systemu z istniejacm juz u klienta srodowiskiem, w tym oprogramowaniem np. CRM, ERP, monitoringiem czy software do inwentaryzacji danych. Ponadto oferujemy szkolenia z zakresu OTRS (dla uzytkownikow, administratorow oraz dla tych, ktorzy chca system sami rozwijac/programowac). W ramach naszego wkladu w rozwoj i poprawe dzialania systemu OTRS udostepniamy rowniez bezplatnie nasze dodatkowe software dla OTRS, ktore nazywa sie KIX4OTRS i ktore zawiera wiele ulepszen, przede wszystkim pod katem integracji i procesow (workflows).
Jezeli potrzebujecie jeszcze dodatkowych informacji czy dluzszej rozmowy n/t wprowadzenia/dopasowania OTRS, prosze sie do nas zglosic.

Pozdrawiam,
Anna Brakoniecka

* * *
c.a.p.e. IT® GmbH - ...cape it easy
Annaberger Str. 240, D-09125 Chemnitz
http://www.cape-it.de
Tel: +49 371 5347 620
Fax: +49 371 5347 625


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