用OTRS4.06点击网页慢。

与 OTRS 相关的各种安装配置等问题

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a83547
OTRS newbie
Posts: 4
Joined: 10 Mar 2015, 04:15
OTRS Version?: OTRS 4

用OTRS4.06点击网页慢。

Postby a83547 » 10 Mar 2015, 05:46

用HYPER-V装默认的OTRS4.06,装好后点击网页慢。特别是做系统配置时,有时要4S.如何解决?下面是性能日志供大家参考:
范围 (最后 5 分)



界面

请求

最快回应

最慢回应

平均回应


Agent 20 0s 11s 3.3s
Admin 3 0s 1s 0.66s
AdminSysConfig 2 2s 2s 2s
AdminSysConfig&Search 2 6s 7s 6.5s
AdminSysConfig&Update 2 7s 9s 8s
AdminSysConfig;Subaction=Edit;SysConf... 2 2s 3s 2.5s
AdminSysConfig;Subaction=Edit;SysConf... 3 4s 5s 4.33s
AgentDashboard 3 0s 11s 3.66s
AgentTicketAttachment;Subaction=HTMLV... 1 1s 1s 1s
AgentTicketZoom&MarkAsSeen 1 0s 0s 0s
AgentTicketZoom;TicketID=3 1 1s 1s 1s

范围 (最后 30 分)



界面

请求

最快回应

最慢回应

平均回应


Agent 20 0s 11s 3.3s
Admin 3 0s 1s 0.66s
AdminSysConfig 2 2s 2s 2s
AdminSysConfig&Search 2 6s 7s 6.5s
AdminSysConfig&Update 2 7s 9s 8s
AdminSysConfig;Subaction=Edit;SysConf... 2 2s 3s 2.5s
AdminSysConfig;Subaction=Edit;SysConf... 3 4s 5s 4.33s
AgentDashboard 3 0s 11s 3.66s
AgentTicketAttachment;Subaction=HTMLV... 1 1s 1s 1s
AgentTicketZoom&MarkAsSeen 1 0s 0s 0s
AgentTicketZoom;TicketID=3 1 1s 1s 1s

范围 (最后 1 时 0 分)



界面

请求

最快回应

最慢回应

平均回应


Agent 20 0s 11s 3.3s
Admin 3 0s 1s 0.66s
AdminSysConfig 2 2s 2s 2s
AdminSysConfig&Search 2 6s 7s 6.5s
AdminSysConfig&Update 2 7s 9s 8s
AdminSysConfig;Subaction=Edit;SysConf... 2 2s 3s 2.5s
AdminSysConfig;Subaction=Edit;SysConf... 3 4s 5s 4.33s
AgentDashboard 3 0s 11s 3.66s
AgentTicketAttachment;Subaction=HTMLV... 1 1s 1s 1s
AgentTicketZoom&MarkAsSeen 1 0s 0s 0s
AgentTicketZoom;TicketID=3 1 1s 1s 1s

范围 (最后 2 时 0 分)



界面

请求

最快回应

最慢回应

平均回应


Agent 20 0s 11s 3.3s
Admin 3 0s 1s 0.66s
AdminSysConfig 2 2s 2s 2s
AdminSysConfig&Search 2 6s 7s 6.5s
AdminSysConfig&Update 2 7s 9s 8s
AdminSysConfig;Subaction=Edit;SysConf... 2 2s 3s 2.5s
AdminSysConfig;Subaction=Edit;SysConf... 3 4s 5s 4.33s
AgentDashboard 3 0s 11s 3.66s
AgentTicketAttachment;Subaction=HTMLV... 1 1s 1s 1s
AgentTicketZoom&MarkAsSeen 1 0s 0s 0s
AgentTicketZoom;TicketID=3 1 1s 1s 1s

范围 (最后 1 天 0 时 )



界面

请求

最快回应

最慢回应

平均回应


Agent 20 0s 11s 3.3s
Admin 3 0s 1s 0.66s
AdminSysConfig 2 2s 2s 2s
AdminSysConfig&Search 2 6s 7s 6.5s
AdminSysConfig&Update 2 7s 9s 8s
AdminSysConfig;Subaction=Edit;SysConf... 2 2s 3s 2.5s
AdminSysConfig;Subaction=Edit;SysConf... 3 4s 5s 4.33s
AgentDashboard 3 0s 11s 3.66s
AgentTicketAttachment;Subaction=HTMLV... 1 1s 1s 1s
AgentTicketZoom&MarkAsSeen 1 0s 0s 0s
AgentTicketZoom;TicketID=3 1 1s 1s 1s

范围 (最后 2 天 0 时 )



界面

请求

最快回应

最慢回应

平均回应


Agent 20 0s 11s 3.3s
Admin 3 0s 1s 0.66s
AdminSysConfig 2 2s 2s 2s
AdminSysConfig&Search 2 6s 7s 6.5s
AdminSysConfig&Update 2 7s 9s 8s
AdminSysConfig;Subaction=Edit;SysConf... 2 2s 3s 2.5s
AdminSysConfig;Subaction=Edit;SysConf... 3 4s 5s 4.33s
AgentDashboard 3 0s 11s 3.66s
AgentTicketAttachment;Subaction=HTMLV... 1 1s 1s 1s
AgentTicketZoom&MarkAsSeen 1 0s 0s 0s
AgentTicketZoom;TicketID=3 1 1s 1s 1s


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a83547
OTRS newbie
Posts: 4
Joined: 10 Mar 2015, 04:15
OTRS Version?: OTRS 4

Re: 用OTRS4.06点击网页慢。

Postby a83547 » 10 Mar 2015, 05:49

以下是更多的参考资料:



数据库



OK
Table Presence



OK
Client Connection Charset (utf8)



OK
Server Database Charset (UTF8)



OK
日期格式 (ISO, DMY)



Information
数据库大小 (11 MB)



OK
数据库版本 (PostgreSQL 8.4.21)








操作系统



Information
OTRS Disk Partition (unionfs)



Information
硬盘使用情况


Information
/dev/sda1 11%


Information
/dev/vg/SHARE 2%


Information
/dev/vg/BACKUP 1%


Information
/dev/vg/NODE 2%


Information
unionfs 1%


Information
unionfs 2%


Information
unionfs 2%



Information
发行版本 (debian 6.0.10)



Information
内核版本 (Linux otrs 3.2.0-0.bpo.4-amd64 #1 SMP Debian 3.2.63-2+deb7u1~bpo60+1 x86_64 GNU/Linux)



Information
System Load (0.14)
The system load should be at maximum the number of CPUs the system has (e.g. a load of 8 or less on a system with 8 CPUs is OK).



OK
Perl 模块
o Apache2::Reload..................ok (v0.12)
o Archive::Tar.....................ok (v1.52)
o Archive::Zip.....................ok (v1.30)
o Crypt::Eksblowfish::Bcrypt.......ok (v0.008)
o Crypt::SSLeay....................ok (v0.57)
o Date::Format.....................ok (v2.24)
o DBI..............................ok (v1.612)
o DBD::mysql.......................ok (v4.016)
o DBD::ODBC........................ok (v1.24)
o DBD::Oracle......................Not installed! (optional - Required to connect to a Oracle database.)
o DBD::Pg..........................ok (v2.17.1)
o Encode::HanExtra.................ok (v0.23)
o GD...............................ok (v2.39)
o GD::Text.......................ok (v0.86)
o GD::Graph......................ok (v1.44)
o IO::Socket::SSL..................ok (v1.33)
o JSON::XS.........................ok (v2.29)
o List::Util::XS...................ok (v1.21)
o LWP::UserAgent...................ok (v6.06)
o Mail::IMAPClient.................ok (v3.25)
o IO::Socket::SSL................ok (v1.33)
o ModPerl::Util....................ok (v2.000004)
o Net::DNS.........................ok (v0.66)
o Net::LDAP........................ok (v0.4001)
o PDF::API2........................ok (v2.015)
o Template.........................ok (v2.22)
o Template::Stash::XS..............ok (undef)
o Text::CSV_XS.....................ok (v0.73)
o Time::HiRes......................ok (v1.9719)
o Time::Piece......................ok (v1.15)
o XML::Parser......................ok (v2.36)
o YAML::XS.........................ok (v0.33)

Bundled modules:

o Algorithm::Diff..................ok (v1.1902)
o Apache::DBI......................ok (v1.12)
o Authen::SASL.....................ok (v2.16)
o CGI..............................ok (v4.03)
o CSS::Minifier....................ok (v0.01)
o Class::Inspector.................ok (v1.28)
o Crypt::PasswdMD5.................ok (v1.40)
o Date::Pcalc......................ok (v1.2)
o Email::Valid.....................ok (v1.194)
o Encode::Locale...................ok (v1.03)
o IO::Interactive..................ok (v0.0.6)
o JSON.............................ok (v2.90)
o JSON::PP.........................ok (v2.27203)
o JavaScript::Minifier.............ok (v1.11)
o LWP..............................ok (v6.08)
o Linux::Distribution..............ok (v0.21)
o Locale::Codes....................ok (v3.31)
o MIME::Tools......................ok (v5.505)
o Mail::Address....................ok (v2.13)
o Mail::Internet...................ok (v2.13)
o Module::Refresh..................ok (v0.17)
o Mozilla::CA......................ok (v20130114)
o Net::HTTP........................ok (v6.07)
o Net::IMAP::Simple................ok (v1.2205)
o Net::SSLGlue.....................ok (v1.053)
o Proc::Daemon.....................ok (v0.14)
o SOAP::Lite.......................ok (v1.11)
o Sys::Hostname::Long..............ok (v1.4)
o Text::CSV........................ok (v1.32)
o Text::Diff.......................ok (v1.41)
o URI..............................ok (v1.64)
o YAML.............................ok (v1.09)
o parent...........................ok (v0.228)



Information
Perl版本 (5.10.1 (linux))



OK
可用的交换分区空间(%) (100)



OK
交换分区已使用(MB) (0)








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