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OTRS Wiki (cn)
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OTRS標籤

Last post by klausneil « 22 Mar 2017, 16:40

by klausneil » 22 Mar 2017, 16:40

0 Replies

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Last post by klausneil View the latest post
22 Mar 2017, 16:40
由于众所周知的原因，造成某镇访问镇外的网站缓慢，请访问填内的服务器 wiki.otrs.org.cn

Last post by BOoRFGOnZ « 07 Jun 2015, 10:14
Replies: 1
by never » 25 Nov 2014, 07:52

1 Replies

2966 Views

Last post by BOoRFGOnZ View the latest post
07 Jun 2015, 10:14
为什么我SecureMode不能设成否

Last post by never « 21 May 2015, 10:18
Replies: 1
by a83547 » 10 Mar 2015, 10:16

1 Replies

1313 Views

Last post by never View the latest post
21 May 2015, 10:18
一个开源的Otrs客户端

Last post by never « 20 Sep 2014, 07:55
Replies: 1
by little51 » 30 Jul 2014, 12:54

1 Replies

1855 Views

Last post by never View the latest post
20 Sep 2014, 07:55
导出含中文字符的 .csv文件，用excel直接打开出现乱码的问题的解决方案

Last post by Lenny « 30 Jul 2014, 03:08
Replies: 3
by tomora » 26 Sep 2013, 07:26

3 Replies

3091 Views

Last post by Lenny View the latest post
30 Jul 2014, 03:08
服务的数量达到2650条后非常缓慢，求破！

Last post by never « 04 Jun 2014, 09:45
Replies: 1
by mikeoldyang » 23 May 2014, 03:11

1 Replies

1584 Views

Last post by never View the latest post
04 Jun 2014, 09:45
如何使用统计功能

Last post by Brand « 05 May 2014, 07:38
Replies: 2
by Brand » 03 Apr 2014, 05:28

2 Replies

1896 Views

Last post by Brand View the latest post
05 May 2014, 07:38
【请教】服务人员与用户创建通知

Last post by never « 11 Mar 2014, 17:29
Replies: 1
by oudifan » 13 Feb 2014, 07:54

1 Replies

1736 Views

Last post by never View the latest post
11 Mar 2014, 17:29
部分日文字符乱码问题 [已解决]

Last post by kazpanda « 17 Dec 2013, 10:23
Replies: 25
by nuera » 27 May 2012, 12:50

25 Replies

41026 Views

Last post by kazpanda View the latest post
17 Dec 2013, 10:23
关于”调度程序已注册，但可能没有运行“的错误？！

Last post by kazpanda « 28 Nov 2013, 12:45
Replies: 2
by kazpanda » 25 Nov 2013, 06:58

2 Replies

2232 Views

Last post by kazpanda View the latest post
28 Nov 2013, 12:45
请问可以导出FAQ吗？

Last post by micshi « 17 Nov 2013, 14:47
Replies: 1
by mmspring » 12 Nov 2013, 10:59

1 Replies

1579 Views

Last post by micshi View the latest post
17 Nov 2013, 14:47
求教！为什么没有邮件通知？急！！

Last post by kazpanda « 11 Oct 2013, 09:57
Replies: 6
by kazpanda » 11 Oct 2013, 05:58

6 Replies

6775 Views

Last post by kazpanda View the latest post
11 Oct 2013, 09:57
求助 Agent的中文姓名部分显示??乱码[已解决]

Last post by fulltears « 18 Sep 2013, 04:32
Replies: 1
by fulltears » 17 Sep 2013, 05:45

1 Replies

2014 Views

Last post by fulltears View the latest post
18 Sep 2013, 04:32
关于票单截止日（Due Date）的问题

Last post by zuiaiharbor « 11 Sep 2013, 09:44
Replies: 2
by zuiaiharbor » 11 Sep 2013, 04:29

2 Replies

2387 Views

Last post by zuiaiharbor View the latest post
11 Sep 2013, 09:44
大家好，我也共享一下改过的一些地方，供大家参考

Last post by BOoRFGOnZ « 19 Aug 2013, 04:24
Replies: 6
by BOoRFGOnZ » 09 Aug 2013, 06:05

6 Replies

11131 Views

Last post by BOoRFGOnZ View the latest post
19 Aug 2013, 04:24
关于ORTS的外部的接口

Last post by zuiaiharbor « 05 Jul 2013, 05:46
Replies: 5
by zuiaiharbor » 04 Jul 2013, 03:32

5 Replies

3693 Views

Last post by zuiaiharbor View the latest post
05 Jul 2013, 05:46
服务和票单类型

Last post by micshi « 04 Jul 2013, 03:42
Replies: 3
by zuiaiharbor » 03 Jul 2013, 09:12

3 Replies

2601 Views

Last post by micshi View the latest post
04 Jul 2013, 03:42
怎样为Change和WorkOrders添加新的状态

Last post by chilly8901 « 23 Jun 2013, 12:36
Replies: 2
by chilly8901 » 22 Jun 2013, 10:23

2 Replies

1896 Views

Last post by chilly8901 View the latest post
23 Jun 2013, 12:36
说说GB2312、GB18030编码，以及OTRS Postmast中的UTF8编码转换

Last post by micshi « 28 May 2013, 13:30
Replies: 6
by micshi » 08 Jun 2012, 20:05

6 Replies

8032 Views

Last post by micshi View the latest post
28 May 2013, 13:30
怎样删除用户列表和工单

Last post by liang668888 « 28 May 2013, 09:59
Replies: 2
by liang668888 » 24 May 2013, 07:24

2 Replies

2508 Views

Last post by liang668888 View the latest post
28 May 2013, 09:59
OTRS怎样删除变更记录

Last post by liang668888 « 23 May 2013, 15:32
Replies: 2
by liang668888 » 23 May 2013, 11:14

2 Replies

1786 Views

Last post by liang668888 View the latest post
23 May 2013, 15:32
请问能否以【所属者】和【负责人】进行票单个数进行统计

Last post by zuiaiharbor « 16 May 2013, 03:43
Replies: 4
by zuiaiharbor » 15 May 2013, 09:29

4 Replies

2918 Views

Last post by zuiaiharbor View the latest post
16 May 2013, 03:43
关于【无效/暂时无效】

Last post by micshi « 15 May 2013, 13:35
Replies: 1
by zuiaiharbor » 15 May 2013, 09:21

1 Replies

1608 Views

Last post by micshi View the latest post
15 May 2013, 13:35
可以删除服务人员和客户吗

Last post by lsh8802 « 26 Apr 2013, 03:18
Replies: 2
by lsh8802 » 26 Apr 2013, 03:00

2 Replies

2394 Views

Last post by lsh8802 View the latest post
26 Apr 2013, 03:18
流程工单

Last post by micshi « 28 Mar 2013, 09:31
Replies: 4
by micshi » 26 Feb 2013, 03:03

4 Replies

3248 Views

Last post by micshi View the latest post
28 Mar 2013, 09:31
OTRS流程管理基本概念和设计方法

Last post by micshi « 21 Mar 2013, 10:29

by micshi » 21 Mar 2013, 10:29

0 Replies

2117 Views

Last post by micshi View the latest post
21 Mar 2013, 10:29
OTRS配置文件

Last post by micshi « 11 Feb 2013, 15:10

by micshi » 11 Feb 2013, 15:10

0 Replies

1959 Views

Last post by micshi View the latest post
11 Feb 2013, 15:10
向大家推荐一款IT管理软件

Last post by sggggy « 05 Feb 2013, 15:49
Replies: 1
by micshi » 22 Jan 2013, 12:42

1 Replies

2395 Views

Last post by sggggy View the latest post
05 Feb 2013, 15:49
OTRS基本知识培训资料(中文）

Last post by BoFeng « 15 Jan 2013, 16:24
Replies: 2
by micshi » 13 Mar 2012, 07:29

2 Replies

3642 Views

Last post by BoFeng View the latest post
15 Jan 2013, 16:24
请教有关邮件处理ticket的问题？

Last post by BoFeng « 15 Jan 2013, 16:18
Replies: 2
by otrsya » 06 Nov 2012, 15:18

2 Replies

2938 Views

Last post by BoFeng View the latest post
15 Jan 2013, 16:18
OTRS是如何与CTI系统集成的

Last post by BoFeng « 15 Jan 2013, 14:50
Replies: 1
by micshi » 14 Jan 2013, 13:30

1 Replies

2341 Views

Last post by BoFeng View the latest post
15 Jan 2013, 14:50
2013年计划

Last post by BoFeng « 07 Jan 2013, 15:39
Replies: 4
by micshi » 31 Dec 2012, 12:04

4 Replies

4312 Views

Last post by BoFeng View the latest post
07 Jan 2013, 15:39
OTRS 3.1.11安全补丁更新

Last post by spark « 16 Oct 2012, 14:33

by spark » 16 Oct 2012, 14:33

0 Replies

1978 Views

Last post by spark View the latest post
16 Oct 2012, 14:33
单点登录问题（续）

Last post by juebeyond « 27 Jul 2012, 11:51
Replies: 1
by gary » 27 Sep 2010, 09:46

1 Replies

3305 Views

Last post by juebeyond View the latest post
27 Jul 2012, 11:51
探讨统计输出格式CSV时中文乱码的解决方法

Last post by waterlh « 29 Jun 2012, 05:30

by waterlh » 29 Jun 2012, 05:30

0 Replies

2523 Views

Last post by waterlh View the latest post
29 Jun 2012, 05:30
版本3.1.6统计结果乱码

Last post by micshi « 27 Jun 2012, 08:10
Replies: 1
by waterlh » 27 Jun 2012, 08:04

1 Replies

2096 Views

Last post by micshi View the latest post
27 Jun 2012, 08:10
OTRS官方网站 - 新增荷兰文、西班牙文、俄文和简体中文

Last post by micshi « 21 Jun 2012, 05:11

by micshi » 21 Jun 2012, 05:11

0 Replies

1759 Views

Last post by micshi View the latest post
21 Jun 2012, 05:11
请教！如何使工单必须对应到子队列？[已解决]

Last post by Lenny « 19 Jun 2012, 16:55
Replies: 1
by yancyyou » 18 Jun 2012, 10:58

1 Replies

2087 Views

Last post by Lenny View the latest post
19 Jun 2012, 16:55
OTRS虚拟服务台演示系统

Last post by micshi « 29 May 2012, 03:05
Replies: 1
by micshi » 27 May 2012, 15:46

1 Replies

3641 Views

Last post by micshi View the latest post
29 May 2012, 03:05
求助：4月底开始OTRS收到来自QQ邮箱邮件都显示为乱码 [已解决]

Last post by geniusofwind « 21 May 2012, 06:21
Replies: 4
by keiee » 17 May 2012, 09:42

4 Replies

5341 Views

Last post by geniusofwind View the latest post
21 May 2012, 06:21
OTRS 与浏览器兼容调查

Last post by Lenny « 16 May 2012, 13:41
Replies: 1
by 1stGuardian » 07 May 2012, 10:38

1 Replies

2068 Views

Last post by Lenny View the latest post
16 May 2012, 13:41
OTRS实现CMDB配置项自动导入

Last post by micshi « 15 May 2012, 05:58

by micshi » 15 May 2012, 05:58

0 Replies

2221 Views

Last post by micshi View the latest post
15 May 2012, 05:58
OTRS 3.0.11 开始使用

Last post by never « 02 May 2012, 11:04
Replies: 2
by wanjun » 28 Mar 2012, 12:18

2 Replies

3090 Views

Last post by never View the latest post
02 May 2012, 11:04
有关 Dashboard 及 Ticket 的中文翻译

Last post by hejian « 13 Apr 2012, 10:57
Replies: 6
by never » 15 Apr 2011, 18:33

6 Replies

6998 Views

Last post by hejian View the latest post
13 Apr 2012, 10:57
如何选择ITIL工具？

Last post by mshi « 31 Dec 2011, 18:07

by mshi » 31 Dec 2011, 18:07

0 Replies

2428 Views

Last post by mshi View the latest post
31 Dec 2011, 18:07
如何保留邮件副本

Last post by sggggy « 08 Jun 2011, 15:19
Replies: 1
by geniusofwind » 07 Jun 2011, 13:22

1 Replies

3075 Views

Last post by sggggy View the latest post
08 Jun 2011, 15:19
OTRS需要什麼樣的服務器支持?

Last post by hejian « 18 May 2011, 10:27
Replies: 4
by hejian » 01 Apr 2011, 11:37

4 Replies

5482 Views

Last post by hejian View the latest post
18 May 2011, 10:27
OTRS307/ITSM302中配置项引用的权限控制问题

Last post by sggggy « 05 May 2011, 09:28
Replies: 1
by hejian » 05 May 2011, 04:56

1 Replies

2848 Views

Last post by sggggy View the latest post
05 May 2011, 09:28
请教！我的OTRS用管理帐号登录报错！

Last post by sggggy « 06 Apr 2011, 12:36
Replies: 5
by tatapig » 10 Mar 2011, 09:30

5 Replies

12733 Views

Last post by sggggy View the latest post
06 Apr 2011, 12:36
调查：你所在的地方能访问 OTRS 网站吗

Last post by tatapig « 10 Mar 2011, 09:31
Replies: 2
by Lenny » 15 Feb 2011, 06:10

2 Replies

4379 Views

Last post by tatapig View the latest post
10 Mar 2011, 09:31

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