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gestione automatica delle code

Last post by lapo78 « 13 Mar 2017, 16:34

by lapo78 » 13 Mar 2017, 16:34

0 Replies

207 Views

Last post by lapo78 View the latest post
13 Mar 2017, 16:34
Utilizzo Campi Dinamici

Last post by Damiano « 28 Dec 2016, 16:04
Replies: 3
by LucaBicego » 27 Dec 2016, 12:49

3 Replies

328 Views

Last post by Damiano View the latest post
28 Dec 2016, 16:04
Otrs 5 semplice escalation - MasterSlave

Last post by Gjonni « 18 Sep 2016, 17:20

by Gjonni » 18 Sep 2016, 17:20

0 Replies

377 Views

Last post by Gjonni View the latest post
18 Sep 2016, 17:20
Collegare i configuration item agli utenti customer

Last post by micheletasso « 12 Aug 2016, 15:09

by micheletasso » 12 Aug 2016, 15:09

0 Replies

256 Views

Last post by micheletasso View the latest post
12 Aug 2016, 15:09
Creazione script per aggiornamento automatico

Last post by navigator77 « 08 Jun 2016, 16:18
Replies: 1
by navigator77 » 07 Jun 2016, 19:59

1 Replies

378 Views

Last post by navigator77 View the latest post
08 Jun 2016, 16:18
Stati diversificati Customer/Agenti

Last post by lfilippelli « 07 Jun 2016, 12:39
Replies: 2
by lfilippelli » 31 May 2016, 16:39

2 Replies

292 Views

Last post by lfilippelli View the latest post
07 Jun 2016, 12:39
Download email automatiche

Last post by Giulio Soleni « 16 Feb 2016, 00:18
Replies: 1
by Blackseven » 21 Jan 2016, 21:44

1 Replies

525 Views

Last post by Giulio Soleni View the latest post
16 Feb 2016, 00:18
Nuova colonna in Frontend::Agent::Dashboard

Last post by Spike07 « 14 Jan 2016, 18:45
Replies: 1
by Spike07 » 12 Jan 2016, 17:46

1 Replies

326 Views

Last post by Spike07 View the latest post
14 Jan 2016, 18:45
Campo dinamico data/time selezionato per default

Last post by rtocci62 « 18 Nov 2015, 16:26

by rtocci62 » 18 Nov 2015, 16:26

0 Replies

634 Views

Last post by rtocci62 View the latest post
18 Nov 2015, 16:26
[SOLVED] Inserire un nuovo input

Last post by MaxMaz « 11 Sep 2015, 11:33
Replies: 1
by MaxMaz » 11 Sep 2015, 10:54

1 Replies

560 Views

Last post by MaxMaz View the latest post
11 Sep 2015, 11:33
[SOLVED] OTRS WebService TicketGet

Last post by MaxMaz « 10 Sep 2015, 13:25
Replies: 1
by MaxMaz » 08 Sep 2015, 17:23

1 Replies

418 Views

Last post by MaxMaz View the latest post
10 Sep 2015, 13:25
inoltro mail automatico

Last post by 4Runner « 16 Jul 2015, 09:51

by 4Runner » 16 Jul 2015, 09:51

0 Replies

432 Views

Last post by 4Runner View the latest post
16 Jul 2015, 09:51
OTRS fetch mail

Last post by adeena « 20 Apr 2015, 07:19
Replies: 6
by CoGeAPS » 20 Mar 2014, 12:26

6 Replies

2175 Views

Last post by adeena View the latest post
20 Apr 2015, 07:19
Ricevere ticket da mail

Last post by Mario75 « 19 Apr 2015, 10:28
Replies: 2
by Simone_ » 25 Nov 2011, 18:26

2 Replies

1454 Views

Last post by Mario75 View the latest post
19 Apr 2015, 10:28
Code > Agenti > Creazione nuovi ticket

Last post by massimomercurio « 15 Apr 2015, 11:15

by massimomercurio » 15 Apr 2015, 11:15

0 Replies

673 Views

Last post by massimomercurio View the latest post
15 Apr 2015, 11:15
Alterare l'ordine dei types nel menù a discesa

Last post by roanselmi « 23 Feb 2015, 19:13

by roanselmi » 23 Feb 2015, 19:13

0 Replies

670 Views

Last post by roanselmi View the latest post
23 Feb 2015, 19:13
Aggiungere "collega" tra un ticket e un computer

Last post by lorenzo « 23 Feb 2015, 13:56

by lorenzo » 23 Feb 2015, 13:56

0 Replies

569 Views

Last post by lorenzo View the latest post
23 Feb 2015, 13:56
aggiungere attribuiti nelle statistiche

Last post by viddan « 02 Feb 2015, 16:17

by viddan » 02 Feb 2015, 16:17

0 Replies

547 Views

Last post by viddan View the latest post
02 Feb 2015, 16:17
Creazione Process Management OTRS 4 FREE

Last post by albo « 02 Feb 2015, 11:56

by albo » 02 Feb 2015, 11:56

0 Replies

734 Views

Last post by albo View the latest post
02 Feb 2015, 11:56
Inviare la survey in base alla coda

Last post by Ozzy « 19 Jan 2015, 19:16
Replies: 1
by batman2008 » 20 Dec 2014, 15:49

1 Replies

913 Views

Last post by Ozzy View the latest post
19 Jan 2015, 19:16
Inoltrare email con storia del ticket

Last post by claudiomaf « 08 Jan 2015, 16:26

by claudiomaf » 08 Jan 2015, 16:26

0 Replies

684 Views

Last post by claudiomaf View the latest post
08 Jan 2015, 16:26
OTRS Multinodo

Last post by Lorenzo_Marschall « 06 Nov 2014, 19:35
Replies: 1
by batman2008 » 18 Oct 2014, 12:42

1 Replies

766 Views

Last post by Lorenzo_Marschall View the latest post
06 Nov 2014, 19:35
Formato DATA

Last post by Lorenzo_Marschall « 06 Nov 2014, 19:29
Replies: 1
by Catalin » 23 Oct 2014, 10:20

1 Replies

700 Views

Last post by Lorenzo_Marschall View the latest post
06 Nov 2014, 19:29
Bloccare ticket chiuso

Last post by Giulio Soleni « 14 Oct 2014, 12:49
Replies: 3
by Roby77 » 13 Oct 2014, 09:59

3 Replies

825 Views

Last post by Giulio Soleni View the latest post
14 Oct 2014, 12:49
configurazioni custom stats

Last post by Giulio Soleni « 14 Oct 2014, 09:43
Replies: 1
by dario098 » 03 Sep 2014, 09:12

1 Replies

964 Views

Last post by Giulio Soleni View the latest post
14 Oct 2014, 09:43
Attribuzione Operatore

Last post by paoloarioli « 20 Aug 2014, 12:39

by paoloarioli » 20 Aug 2014, 12:39

0 Replies

684 Views

Last post by paoloarioli View the latest post
20 Aug 2014, 12:39
Chiusura ticket con invio email

Last post by Spike07 « 12 Aug 2014, 15:28
Replies: 6
by Spike07 » 07 Aug 2014, 20:07

6 Replies

1602 Views

Last post by Spike07 View the latest post
12 Aug 2014, 15:28
Catalogare tkt con tipo a più livelli

Last post by mbonfiglio « 19 Jun 2014, 16:11

by mbonfiglio » 19 Jun 2014, 16:11

0 Replies

656 Views

Last post by mbonfiglio View the latest post
19 Jun 2014, 16:11
Impossibile creare un agente

Last post by effemmeffe « 22 Apr 2014, 16:19

by effemmeffe » 22 Apr 2014, 16:19

0 Replies

718 Views

Last post by effemmeffe View the latest post
22 Apr 2014, 16:19
Migrare vecchi tickets su OTRS

Last post by onofriopetruzzella « 28 Mar 2014, 16:29

by onofriopetruzzella » 28 Mar 2014, 16:29

0 Replies

666 Views

Last post by onofriopetruzzella View the latest post
28 Mar 2014, 16:29
Come, aggiungere colonna in Richieste - Vista di stato

Last post by FraUser « 10 Mar 2014, 12:34
Replies: 1
by Pabli » 23 Oct 2013, 14:41

1 Replies

872 Views

Last post by FraUser View the latest post
10 Mar 2014, 12:34
formato europeo <OTRS_TICKET_Created>

Last post by FraUser « 10 Mar 2014, 12:27
Replies: 1
by mmmatty » 27 Nov 2013, 14:18

1 Replies

746 Views

Last post by FraUser View the latest post
10 Mar 2014, 12:27
Aggiunta campo Cc

Last post by FraUser « 10 Mar 2014, 11:50
Replies: 1
by Elisa » 15 Dec 2013, 23:32

1 Replies

830 Views

Last post by FraUser View the latest post
10 Mar 2014, 11:50
Aggiornare Ticket Owner

Last post by FraUser « 10 Mar 2014, 11:48
Replies: 3
by GianniOTRS » 30 Jan 2014, 19:21

3 Replies

1207 Views

Last post by FraUser View the latest post
10 Mar 2014, 11:48
Posizione campi dinamici

Last post by FraUser « 10 Mar 2014, 11:38
Replies: 1
by erobust » 03 Feb 2014, 23:07

1 Replies

906 Views

Last post by FraUser View the latest post
10 Mar 2014, 11:38
Controllo su due date

Last post by erobust « 03 Feb 2014, 23:01

by erobust » 03 Feb 2014, 23:01

0 Replies

607 Views

Last post by erobust View the latest post
03 Feb 2014, 23:01
Unisco o Collego?

Last post by vilas66 « 21 Nov 2013, 20:47
Replies: 1
by Laura » 16 Jul 2013, 13:27

1 Replies

924 Views

Last post by vilas66 View the latest post
21 Nov 2013, 20:47
WS Associazione automatica di un CI

Last post by fabioragone « 18 Oct 2013, 19:19

by fabioragone » 18 Oct 2013, 19:19

0 Replies

2878 Views

Last post by fabioragone View the latest post
18 Oct 2013, 19:19
Database Clienti

Last post by Rinaldo « 10 Sep 2013, 16:10

by Rinaldo » 10 Sep 2013, 16:10

0 Replies

1061 Views

Last post by Rinaldo View the latest post
10 Sep 2013, 16:10
ITSM

Last post by redhawks « 19 Jul 2013, 10:58

by redhawks » 19 Jul 2013, 10:58

0 Replies

835 Views

Last post by redhawks View the latest post
19 Jul 2013, 10:58
Schedulazione automatica apertura ticket quotidiana

Last post by patri1968 « 20 Jun 2013, 12:32

by patri1968 » 20 Jun 2013, 12:32

0 Replies

729 Views

Last post by patri1968 View the latest post
20 Jun 2013, 12:32
Problemi installazione dalla 3.2.5 in poi

Last post by ricamari « 12 Jun 2013, 12:39
Replies: 1
by ricamari » 22 May 2013, 17:46

1 Replies

992 Views

Last post by ricamari View the latest post
12 Jun 2013, 12:39
Modifiche al calendario

Last post by dambriz « 29 May 2013, 16:20

by dambriz » 29 May 2013, 16:20

0 Replies

774 Views

Last post by dambriz View the latest post
29 May 2013, 16:20
Notifiche solo agli agenti e non ai clienti

Last post by fcannavacciuolo « 09 May 2013, 16:28

by fcannavacciuolo » 09 May 2013, 16:28

0 Replies

959 Views

Last post by fcannavacciuolo View the latest post
09 May 2013, 16:28
customer accesso in otrs in base a compagnia di appartenenza

Last post by Andrea « 30 Apr 2013, 10:35

by Andrea » 30 Apr 2013, 10:35

0 Replies

793 Views

Last post by Andrea View the latest post
30 Apr 2013, 10:35
Seleziona code

Last post by VCARUGATE « 16 Apr 2013, 16:43

by VCARUGATE » 16 Apr 2013, 16:43

0 Replies

739 Views

Last post by VCARUGATE View the latest post
16 Apr 2013, 16:43
SLA escaletion

Last post by Annalisa « 04 Apr 2013, 16:34

by Annalisa » 04 Apr 2013, 16:34

0 Replies

787 Views

Last post by Annalisa View the latest post
04 Apr 2013, 16:34
Inoltro Ticket a mail esterna e ricezione risposta

Last post by gabar82 « 04 Apr 2013, 15:09
Replies: 1
by iamneo » 26 Feb 2013, 18:12

1 Replies

1093 Views

Last post by gabar82 View the latest post
04 Apr 2013, 15:09
Configurazione pannello Customer

Last post by Giulio Soleni « 19 Feb 2013, 00:59
Replies: 1
by mlaforgia » 29 Jan 2013, 10:59

1 Replies

1913 Views

Last post by Giulio Soleni View the latest post
19 Feb 2013, 00:59
eventi in arrivo e ordinamento ticket

Last post by gabar82 « 18 Dec 2012, 14:51
Replies: 1
by aitalo » 02 Dec 2012, 20:41

1 Replies

1361 Views

Last post by gabar82 View the latest post
18 Dec 2012, 14:51

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