¿Cómo lo hago?

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[SOLUCIONADO]Cambiar el tipo de nota en los tickets cerrados

Last post by vdiaz « 09 Aug 2017, 13:08
Replies: 5
by cititanus » 20 Oct 2014, 10:58

5 Replies

965 Views

Last post by vdiaz View the latest post
09 Aug 2017, 13:08
Error Change Status

Last post by JazzMed13 « 08 Aug 2017, 17:15

by JazzMed13 » 08 Aug 2017, 17:15

0 Replies

49 Views

Last post by JazzMed13 View the latest post
08 Aug 2017, 17:15
Modificación formulario de tickets del cliente

Last post by bet « 04 Aug 2017, 22:46

by bet » 04 Aug 2017, 22:46

0 Replies

59 Views

Last post by bet View the latest post
04 Aug 2017, 22:46
Deshabilitar contraseña login clientes

Last post by klausneil « 09 Jul 2017, 17:40
Replies: 1
by Bryan122 » 28 Mar 2017, 12:36

1 Replies

1876 Views

Last post by klausneil View the latest post
09 Jul 2017, 17:40
[How-To] Integración OTRS y LDAP

Last post by facundocaballe « 27 Mar 2017, 22:11
Replies: 22
by miguelmz » 14 Aug 2012, 15:01

22 Replies

5314 Views

Last post by facundocaballe View the latest post
27 Mar 2017, 22:11
Permisos usuarios grupo FAQ

Last post by Griselda76 « 01 Feb 2017, 16:50

by Griselda76 » 01 Feb 2017, 16:50

0 Replies

205 Views

Last post by Griselda76 View the latest post
01 Feb 2017, 16:50
Cambiar el color de la cabecera de los correos de notificación[SOLUCIONADO]

Last post by jossuahe « 15 Dec 2016, 00:14
Replies: 4
by cabanesa » 20 Apr 2016, 17:19

4 Replies

563 Views

Last post by jossuahe View the latest post
15 Dec 2016, 00:14
Ver solo los servicios asociados a un tipo de ticket

Last post by jossuahe « 15 Dec 2016, 00:01
Replies: 1
by serambca » 27 Sep 2016, 16:49

1 Replies

284 Views

Last post by jossuahe View the latest post
15 Dec 2016, 00:01
Instalar Mysql en debian 8

Last post by albama « 22 Nov 2016, 14:25

by albama » 22 Nov 2016, 14:25

0 Replies

320 Views

Last post by albama View the latest post
22 Nov 2016, 14:25
Instalar OTRS Free en servidor phpMyAdmin

Last post by klausneil « 07 Nov 2016, 00:40
Replies: 1
by natacol1016 » 15 Oct 2016, 18:55

1 Replies

374 Views

Last post by klausneil View the latest post
07 Nov 2016, 00:40
Como usar StaticDB y ArticleStorageFS

Last post by JazzMed13 « 28 Oct 2016, 22:57

by JazzMed13 » 28 Oct 2016, 22:57

0 Replies

305 Views

Last post by JazzMed13 View the latest post
28 Oct 2016, 22:57
Consulta sobre Pantalla Principal

Last post by klausneil « 03 Oct 2016, 03:43
Replies: 3
by Antonio » 09 Aug 2016, 00:42

3 Replies

480 Views

Last post by klausneil View the latest post
03 Oct 2016, 03:43
Quiero actualizar mi OTRS

Last post by JazzMed13 « 30 Sep 2016, 18:10
Replies: 4
by JazzMed13 » 14 Jun 2016, 23:26

4 Replies

657 Views

Last post by JazzMed13 View the latest post
30 Sep 2016, 18:10
Procedimiento para actualizar de 5.0.9 a 5.0.11

Last post by klausneil « 30 Sep 2016, 02:52
Replies: 3
by Gustavo » 07 Jul 2016, 03:52

3 Replies

694 Views

Last post by klausneil View the latest post
30 Sep 2016, 02:52
Pasar de un proceso a otro en Process Management

Last post by squ4lor « 26 Sep 2016, 18:34

by squ4lor » 26 Sep 2016, 18:34

0 Replies

209 Views

Last post by squ4lor View the latest post
26 Sep 2016, 18:34
No puedo crear nuevos agentes

Last post by klausneil « 20 Sep 2016, 02:13
Replies: 6
by AzazelMendoza » 05 Sep 2016, 16:14

6 Replies

563 Views

Last post by klausneil View the latest post
20 Sep 2016, 02:13
Enviar notificaciones a multiples clientes

Last post by freeedd « 12 Sep 2016, 08:34

by freeedd » 12 Sep 2016, 08:34

0 Replies

219 Views

Last post by freeedd View the latest post
12 Sep 2016, 08:34
Ocultar Ticket TYPE (Closed)

Last post by gracimartinezc « 09 Sep 2016, 14:54
Replies: 1
by JazzMed13 » 03 May 2016, 22:39

1 Replies

394 Views

Last post by gracimartinezc View the latest post
09 Sep 2016, 14:54
Instalar en lampp

Last post by matiasnunes « 18 Aug 2016, 18:44

by matiasnunes » 18 Aug 2016, 18:44

0 Replies

268 Views

Last post by matiasnunes View the latest post
18 Aug 2016, 18:44
Insertar el registro de tickets en 2 tablas al mismo tiempo.

Last post by CesarRomario « 12 Aug 2016, 18:14

by CesarRomario » 12 Aug 2016, 18:14

0 Replies

251 Views

Last post by CesarRomario View the latest post
12 Aug 2016, 18:14
Modulo encuestas

Last post by thelmakuki « 20 Jun 2016, 23:44

by thelmakuki » 20 Jun 2016, 23:44

0 Replies

328 Views

Last post by thelmakuki View the latest post
20 Jun 2016, 23:44
Modulo change

Last post by thelmakuki « 20 Jun 2016, 23:23

by thelmakuki » 20 Jun 2016, 23:23

0 Replies

260 Views

Last post by thelmakuki View the latest post
20 Jun 2016, 23:23
Plantilla de texto en ventana de Cliente

Last post by thelmakuki « 20 Jun 2016, 23:00
Replies: 1
by eddibar » 06 Apr 2015, 18:48

1 Replies

733 Views

Last post by thelmakuki View the latest post
20 Jun 2016, 23:00
Respuesta Del Agente en la Encuentas

Last post by yagide « 10 Jun 2016, 16:57

by yagide » 10 Jun 2016, 16:57

0 Replies

348 Views

Last post by yagide View the latest post
10 Jun 2016, 16:57
[How-To] Queue <-> Services

Last post by Remofero « 01 Jun 2016, 18:33
Replies: 6
by miguelmz » 30 Oct 2012, 19:48

6 Replies

3353 Views

Last post by Remofero View the latest post
01 Jun 2016, 18:33
Problemas Con Notificacion

Last post by hvillalobos « 27 May 2016, 17:20
Replies: 4
by hvillalobos » 26 May 2016, 23:35

4 Replies

561 Views

Last post by hvillalobos View the latest post
27 May 2016, 17:20
Visualizar los tickets que caducan hoy.

Last post by Vik12 « 24 May 2016, 08:58

by Vik12 » 24 May 2016, 08:58

0 Replies

274 Views

Last post by Vik12 View the latest post
24 May 2016, 08:58
[SOLUCIONADO] Asignacion de un ticket dependiendo del cuerpo del correo

Last post by josegarcia « 23 May 2016, 11:09
Replies: 5
by gmartin85 » 22 Jan 2015, 14:24

5 Replies

1298 Views

Last post by josegarcia View the latest post
23 May 2016, 11:09
Enviar tickets a otras colas

Last post by JoanMXPP « 18 May 2016, 15:21

by JoanMXPP » 18 May 2016, 15:21

0 Replies

338 Views

Last post by JoanMXPP View the latest post
18 May 2016, 15:21
Email de Notificacion para Cliente Nuevo

Last post by mjojedab « 10 May 2016, 11:34

by mjojedab » 10 May 2016, 11:34

0 Replies

319 Views

Last post by mjojedab View the latest post
10 May 2016, 11:34
Monitorizar OTRS con SNMP

Last post by klausneil « 09 May 2016, 03:41
Replies: 4
by luisfurquet » 12 Feb 2016, 11:47

4 Replies

523 Views

Last post by klausneil View the latest post
09 May 2016, 03:41
Agregar destinatario en la interfaz cliente

Last post by lorena1985 « 27 Apr 2016, 16:56

by lorena1985 » 27 Apr 2016, 16:56

0 Replies

244 Views

Last post by lorena1985 View the latest post
27 Apr 2016, 16:56
Habilitar alertas para nuevos tickets

Last post by lorena1985 « 05 Apr 2016, 15:37

by lorena1985 » 05 Apr 2016, 15:37

0 Replies

313 Views

Last post by lorena1985 View the latest post
05 Apr 2016, 15:37
OTRS 5.0.8 - Configurar MySql paso 2/4 - variable innodb_log_file_size

Last post by lorena1985 « 30 Mar 2016, 16:05
Replies: 1
by lorena1985 » 28 Mar 2016, 04:30

1 Replies

705 Views

Last post by lorena1985 View the latest post
30 Mar 2016, 16:05
Modificar Módulo de Estadisticas

Last post by ingser « 10 Mar 2016, 15:44
Replies: 2
by petergrant » 07 Feb 2016, 09:19

2 Replies

542 Views

Last post by ingser View the latest post
10 Mar 2016, 15:44
OTRS/JIRA

Last post by logicalispain « 02 Mar 2016, 11:28

by logicalispain » 02 Mar 2016, 11:28

0 Replies

411 Views

Last post by logicalispain View the latest post
02 Mar 2016, 11:28
Configuración OTRS 5

Last post by klausneil « 25 Feb 2016, 04:59
Replies: 1
by charlycutt » 02 Feb 2016, 20:36

1 Replies

650 Views

Last post by klausneil View the latest post
25 Feb 2016, 04:59
OTRS el mejor gestor de "clientes"

Last post by jhoncrew « 18 Feb 2016, 21:10

by jhoncrew » 18 Feb 2016, 21:10

0 Replies

306 Views

Last post by jhoncrew View the latest post
18 Feb 2016, 21:10
Hacer que los clientes acepten Politicas de Uso

Last post by sebadr « 03 Feb 2016, 16:07

by sebadr » 03 Feb 2016, 16:07

0 Replies

380 Views

Last post by sebadr View the latest post
03 Feb 2016, 16:07
Subir masivamente customers

Last post by klausneil « 29 Jan 2016, 19:17
Replies: 3
by dcoral » 11 Sep 2015, 23:58

3 Replies

701 Views

Last post by klausneil View the latest post
29 Jan 2016, 19:17
Ver los tickets abiertos de una cola al crear otro?

Last post by klausneil « 04 Jan 2016, 05:13
Replies: 3
by jmmariscal » 12 Jun 2015, 08:50

3 Replies

1388 Views

Last post by klausneil View the latest post
04 Jan 2016, 05:13
Evitar apertura de tickets pendientes tras respuest

Last post by jmmariscal « 02 Dec 2015, 09:37

by jmmariscal » 02 Dec 2015, 09:37

0 Replies

356 Views

Last post by jmmariscal View the latest post
02 Dec 2015, 09:37
Respuesta Automatica URL

Last post by janozoft « 02 Nov 2015, 18:36
Replies: 2
by janozoft » 30 Oct 2015, 15:38

2 Replies

494 Views

Last post by janozoft View the latest post
02 Nov 2015, 18:36
Un OTRS en Dos Departamento

Last post by klausneil « 31 Oct 2015, 21:19
Replies: 1
by juvenal » 29 Sep 2015, 18:02

1 Replies

804 Views

Last post by klausneil View the latest post
31 Oct 2015, 21:19
Pasar nombre de cliente y agente a campos dinámicos

Last post by wilberord « 20 Oct 2015, 20:50

by wilberord » 20 Oct 2015, 20:50

0 Replies

328 Views

Last post by wilberord View the latest post
20 Oct 2015, 20:50
Contabilizar tiempo pendiente

Last post by jmmariscal « 23 Sep 2015, 12:17

by jmmariscal » 23 Sep 2015, 12:17

0 Replies

534 Views

Last post by jmmariscal View the latest post
23 Sep 2015, 12:17
Problemas con escalamiento de tickets (SOLUCIONADO)

Last post by dcoral « 22 Sep 2015, 00:33
Replies: 9
by dcoral » 27 Aug 2015, 17:47

9 Replies

919 Views

Last post by dcoral View the latest post
22 Sep 2015, 00:33
Problema con index.pl e installer.pl(Solucionado)

Last post by klausneil « 03 Sep 2015, 23:52
Replies: 4
by dcoral » 06 Aug 2015, 01:42

4 Replies

833 Views

Last post by klausneil View the latest post
03 Sep 2015, 23:52
Conexión a la Base de Datos OTRS 4

Last post by dcoral « 27 Aug 2015, 17:33
Replies: 4
by emtronic » 23 Jun 2015, 18:55

4 Replies

1303 Views

Last post by dcoral View the latest post
27 Aug 2015, 17:33
Editar Información a mostrar del cliente en el ticket

Last post by yagide « 17 Jul 2015, 18:44

by yagide » 17 Jul 2015, 18:44

0 Replies

427 Views

Last post by yagide View the latest post
17 Jul 2015, 18:44

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