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Ayuda con Autorespuestas

Last post by DiegoGonzalez « 24 May 2017, 00:22

by DiegoGonzalez » 24 May 2017, 00:22

0 Replies

39 Views

Last post by DiegoGonzalez View the latest post
24 May 2017, 00:22
Gestion de Contratos

Last post by rtejada « 23 May 2017, 22:53

by rtejada » 23 May 2017, 22:53

0 Replies

31 Views

Last post by rtejada View the latest post
23 May 2017, 22:53
estadisticas usando horario laboral

Last post by Franciscolvera « 17 May 2017, 17:41
Replies: 3
by qnetworks » 21 Oct 2010, 09:31

3 Replies

991 Views

Last post by Franciscolvera View the latest post
17 May 2017, 17:41
Package Manager - error

Last post by hugardo « 21 Apr 2017, 23:25

by hugardo » 21 Apr 2017, 23:25

0 Replies

99 Views

Last post by hugardo View the latest post
21 Apr 2017, 23:25
Da error al responder a un ticket

Last post by pintureti30 « 18 Apr 2017, 19:09

by pintureti30 » 18 Apr 2017, 19:09

0 Replies

90 Views

Last post by pintureti30 View the latest post
18 Apr 2017, 19:09
Conexión a index.pl solo desde localhost

Last post by camilocp « 05 Apr 2017, 19:08
Replies: 1
by camilocp » 18 Mar 2017, 02:20

1 Replies

200 Views

Last post by camilocp View the latest post
05 Apr 2017, 19:08
Notificación de asignación de ticket para Agente

Last post by xet « 11 Mar 2017, 15:00
Replies: 8
by xaviercmx » 18 Apr 2012, 00:42

8 Replies

2448 Views

Last post by xet View the latest post
11 Mar 2017, 15:00
OTRS 3.3.14 no carga los css

Last post by yagide « 07 Mar 2017, 22:57

by yagide » 07 Mar 2017, 22:57

0 Replies

77 Views

Last post by yagide View the latest post
07 Mar 2017, 22:57
Migrar OTRS

Last post by antonionieto « 24 Feb 2017, 21:28

by antonionieto » 24 Feb 2017, 21:28

0 Replies

136 Views

Last post by antonionieto View the latest post
24 Feb 2017, 21:28
RemoteDB provoca que se lancen queries

Last post by Bradoskirnirneos « 22 Feb 2017, 11:17

by Bradoskirnirneos » 22 Feb 2017, 11:17

0 Replies

82 Views

Last post by Bradoskirnirneos View the latest post
22 Feb 2017, 11:17
Imposible usar GMAIL

Last post by klausneil « 06 Feb 2017, 01:24
Replies: 1
by jtaracena » 19 Jan 2017, 01:33

1 Replies

193 Views

Last post by klausneil View the latest post
06 Feb 2017, 01:24
Problemas al encontrar valores de Dynamic Field en DB

Last post by PabloRivas « 12 Jan 2017, 17:51

by PabloRivas » 12 Jan 2017, 17:51

0 Replies

159 Views

Last post by PabloRivas View the latest post
12 Jan 2017, 17:51
Configuracion de Gmail

Last post by jtaracena « 10 Jan 2017, 19:58
Replies: 2
by jtaracena » 24 Sep 2015, 01:39

2 Replies

491 Views

Last post by jtaracena View the latest post
10 Jan 2017, 19:58
Configuracion de cuenta Gmail

Last post by jtaracena « 10 Jan 2017, 10:40

by jtaracena » 10 Jan 2017, 10:40

0 Replies

92 Views

Last post by jtaracena View the latest post
10 Jan 2017, 10:40
survey multiple choices

Last post by amunoz « 14 Dec 2016, 18:39

by amunoz » 14 Dec 2016, 18:39

0 Replies

169 Views

Last post by amunoz View the latest post
14 Dec 2016, 18:39
Asignacion de Tickets por dia a un agente.

Last post by ramonchiz « 07 Dec 2016, 16:57

by ramonchiz » 07 Dec 2016, 16:57

0 Replies

165 Views

Last post by ramonchiz View the latest post
07 Dec 2016, 16:57
Ayuda para crear nueva etiqueta <OTRS_CUSTOMER_Body>

Last post by jossuahe « 18 Nov 2016, 21:41
Replies: 2
by andratec » 30 Oct 2014, 20:07

2 Replies

812 Views

Last post by jossuahe View the latest post
18 Nov 2016, 21:41
Habilitar Pestaña Admin

Last post by eddibar « 09 Nov 2016, 21:01

by eddibar » 09 Nov 2016, 21:01

0 Replies

241 Views

Last post by eddibar View the latest post
09 Nov 2016, 21:01
[AYUDA] Insertar Autocorrector de Chrome

Last post by klausneil « 07 Nov 2016, 00:44
Replies: 1
by Theangelo2 » 01 Nov 2016, 16:33

1 Replies

249 Views

Last post by klausneil View the latest post
07 Nov 2016, 00:44
Ejecutar con el usuario otrs desde el shell

Last post by klausneil « 07 Nov 2016, 00:43
Replies: 1
by xet » 01 Nov 2016, 20:20

1 Replies

277 Views

Last post by klausneil View the latest post
07 Nov 2016, 00:43
[AYUDA] Dividir un ticket

Last post by Theangelo2 « 01 Nov 2016, 16:28

by Theangelo2 » 01 Nov 2016, 16:28

0 Replies

236 Views

Last post by Theangelo2 View the latest post
01 Nov 2016, 16:28
Desabilitar service por clientes ACL

Last post by susje « 24 Oct 2016, 05:20

by susje » 24 Oct 2016, 05:20

0 Replies

222 Views

Last post by susje View the latest post
24 Oct 2016, 05:20
[Solucionado] Resumen de Tickets por cola

Last post by yamiljosue « 21 Oct 2016, 15:19
Replies: 3
by grupospec » 12 May 2016, 20:07

3 Replies

454 Views

Last post by yamiljosue View the latest post
21 Oct 2016, 15:19
error smtp

Last post by JazzMed13 « 19 Oct 2016, 18:25
Replies: 10
by JazzMed13 » 19 Sep 2016, 16:24

10 Replies

828 Views

Last post by JazzMed13 View the latest post
19 Oct 2016, 18:25
Instalar OTRS Free en servidor phpMyAdmin

Last post by natacol1016 « 16 Oct 2016, 19:39

by natacol1016 » 16 Oct 2016, 19:39

0 Replies

191 Views

Last post by natacol1016 View the latest post
16 Oct 2016, 19:39
SLA y Agente Generico

Last post by 19891212 « 07 Oct 2016, 21:55
Replies: 4
by raonel » 17 Apr 2012, 15:25

4 Replies

790 Views

Last post by 19891212 View the latest post
07 Oct 2016, 21:55
Otrs no envia la respuesta de un agente en especifico

Last post by klausneil « 30 Sep 2016, 02:41
Replies: 1
by yagide » 29 Sep 2016, 23:42

1 Replies

161 Views

Last post by klausneil View the latest post
30 Sep 2016, 02:41
Migrar Otrs aplliance 4.8 a 5

Last post by eddibar « 29 Sep 2016, 16:23

by eddibar » 29 Sep 2016, 16:23

0 Replies

176 Views

Last post by eddibar View the latest post
29 Sep 2016, 16:23
OTRS 5 lento[SOLUCIONADO]

Last post by klausneil « 23 Sep 2016, 03:09
Replies: 3
by nquiroga » 02 Sep 2016, 19:13

3 Replies

369 Views

Last post by klausneil View the latest post
23 Sep 2016, 03:09
Ayuda con Tickets de proceso y usuarios

Last post by pgmartinez1 « 16 Sep 2016, 20:03

by pgmartinez1 » 16 Sep 2016, 20:03

0 Replies

237 Views

Last post by pgmartinez1 View the latest post
16 Sep 2016, 20:03
SLA (NIVEL DE SERVICIOS)

Last post by verov2016 « 13 Sep 2016, 20:10

by verov2016 » 13 Sep 2016, 20:10

0 Replies

204 Views

Last post by verov2016 View the latest post
13 Sep 2016, 20:10
Mostrar el propietario de la máquina en el resumen de CMDB

Last post by jcgar « 13 Sep 2016, 17:15

by jcgar » 13 Sep 2016, 17:15

0 Replies

163 Views

Last post by jcgar View the latest post
13 Sep 2016, 17:15
Integracion Otrs cn OCS Inventory

Last post by jcgar « 13 Sep 2016, 11:53
Replies: 3
by genesis2005 » 19 Apr 2016, 01:30

3 Replies

452 Views

Last post by jcgar View the latest post
13 Sep 2016, 11:53
ITSM Aprobación de un cambio por el cliente

Last post by fracionero « 08 Sep 2016, 17:03

by fracionero » 08 Sep 2016, 17:03

0 Replies

216 Views

Last post by fracionero View the latest post
08 Sep 2016, 17:03
Tikets directamente a colas.

Last post by klausneil « 06 Sep 2016, 02:44
Replies: 1
by Edum » 15 Jun 2016, 12:54

1 Replies

305 Views

Last post by klausneil View the latest post
06 Sep 2016, 02:44
Copia de base de datos con MirrorDB

Last post by CesarRomario « 02 Sep 2016, 22:05
Replies: 2
by CesarRomario » 29 Aug 2016, 22:42

2 Replies

294 Views

Last post by CesarRomario View the latest post
02 Sep 2016, 22:05
Dejo de funcionar los filtros de paginas en el status view del ticket

Last post by CesarRomario « 02 Sep 2016, 21:51

by CesarRomario » 02 Sep 2016, 21:51

0 Replies

215 Views

Last post by CesarRomario View the latest post
02 Sep 2016, 21:51
Problemas con instalacón de otrs

Last post by klausneil « 27 Aug 2016, 03:12
Replies: 7
by yagide » 11 Aug 2016, 16:30

7 Replies

561 Views

Last post by klausneil View the latest post
27 Aug 2016, 03:12
Mostrar Colas en una columna en ticketzoom

Last post by vlora « 23 Aug 2016, 14:46

by vlora » 23 Aug 2016, 14:46

0 Replies

194 Views

Last post by vlora View the latest post
23 Aug 2016, 14:46
Internal Server Error - Fichero ZZZAAUTO.pm

Last post by xet « 25 Jul 2016, 19:48

by xet » 25 Jul 2016, 19:48

0 Replies

304 Views

Last post by xet View the latest post
25 Jul 2016, 19:48
Escalamiento de ticket via email ,fuera de SLA

Last post by hvillalobos « 19 Jul 2016, 18:10
Replies: 1
by hvillalobos » 19 Jul 2016, 14:08

1 Replies

247 Views

Last post by hvillalobos View the latest post
19 Jul 2016, 18:10
Manejador de Flujo (Closed)

Last post by JazzMed13 « 13 Jul 2016, 20:16
Replies: 1
by JazzMed13 » 07 Jun 2016, 23:06

1 Replies

268 Views

Last post by JazzMed13 View the latest post
13 Jul 2016, 20:16
ERROR EN ACTUALIZACION DEL ESQUEMA DE LA BBDD AL ACTUALIZAR OTRS 3.3.6 A 4

Last post by ftahoces « 12 Jul 2016, 12:29

by ftahoces » 12 Jul 2016, 12:29

0 Replies

231 Views

Last post by ftahoces View the latest post
12 Jul 2016, 12:29
Problemas con adjuntos

Last post by yagide « 07 Jul 2016, 22:34

by yagide » 07 Jul 2016, 22:34

0 Replies

245 Views

Last post by yagide View the latest post
07 Jul 2016, 22:34
Nuevo ticket teléfonico en nueva ventana

Last post by cabanesa « 30 Jun 2016, 11:56

by cabanesa » 30 Jun 2016, 11:56

0 Replies

326 Views

Last post by cabanesa View the latest post
30 Jun 2016, 11:56
Exportar articulos

Last post by HugoMartinez « 21 Jun 2016, 16:27

by HugoMartinez » 21 Jun 2016, 16:27

0 Replies

236 Views

Last post by HugoMartinez View the latest post
21 Jun 2016, 16:27
ERROR: No Ticket::StateAfterPending found for 'open' in Kernel/Config.pm!

Last post by jmsanesteban « 09 May 2016, 09:32

by jmsanesteban » 09 May 2016, 09:32

0 Replies

246 Views

Last post by jmsanesteban View the latest post
09 May 2016, 09:32
Varios OTRS UN SERVIDOR

Last post by klausneil « 21 Apr 2016, 02:24
Replies: 3
by JazzMed13 » 15 Apr 2016, 20:18

3 Replies

388 Views

Last post by klausneil View the latest post
21 Apr 2016, 02:24
Calcular tiempo de un tkt desde la creación hasta el cierre

Last post by lorena1985 « 18 Apr 2016, 19:57

by lorena1985 » 18 Apr 2016, 19:57

0 Replies

239 Views

Last post by lorena1985 View the latest post
18 Apr 2016, 19:57
poner campos cuando rellenen un ticket

Last post by raziya « 14 Apr 2016, 18:50
Replies: 6
by wasderfdes » 07 Apr 2014, 17:28

6 Replies

855 Views

Last post by raziya View the latest post
14 Apr 2016, 18:50

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