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Apertura ticket via web

Last post by Damiano « 18 May 2017, 10:53
Replies: 3
by adriano123 » 09 May 2017, 09:21

3 Replies

359 Views

Last post by Damiano View the latest post
18 May 2017, 10:53
Problema visualizzazione code ticket

Last post by sergiocorriero « 15 May 2017, 14:31
Replies: 2
by sergiocorriero » 05 May 2017, 17:01

2 Replies

242 Views

Last post by sergiocorriero View the latest post
15 May 2017, 14:31
Errore OTRS

Last post by Damiano « 24 Mar 2017, 12:37
Replies: 1
by jamorenoci » 22 Mar 2017, 22:36

1 Replies

305 Views

Last post by Damiano View the latest post
24 Mar 2017, 12:37
TAG OTRS

Last post by Damiano « 22 Mar 2017, 18:15
Replies: 1
by klausneil » 22 Mar 2017, 16:35

1 Replies

180 Views

Last post by Damiano View the latest post
22 Mar 2017, 18:15
Calendario Eventi

Last post by utpattiecom « 27 May 2016, 12:39
Replies: 1
by batman2008 » 27 May 2016, 12:16

1 Replies

700 Views

Last post by utpattiecom View the latest post
27 May 2016, 12:39
Ticket::UseArticleColors : Come utilizzarlo al meglio

Last post by eligasht « 07 Apr 2016, 06:34
Replies: 2
by LuciferSam » 17 Apr 2012, 21:42

2 Replies

1336 Views

Last post by eligasht View the latest post
07 Apr 2016, 06:34
Problema con notifiche a utente

Last post by Giulio Soleni « 06 Feb 2016, 12:15
Replies: 2
by treno » 24 Jan 2016, 19:22

2 Replies

615 Views

Last post by Giulio Soleni View the latest post
06 Feb 2016, 12:15
[Solved] OTRS per inserire le registrazioni delle attività ITS

Last post by Paco « 30 Sep 2015, 11:44
Replies: 2
by Paco » 10 Dec 2014, 12:16

2 Replies

1717 Views

Last post by Paco View the latest post
30 Sep 2015, 11:44
Notifica all'agente che prende in gestione il ticket

Last post by Giulio Soleni « 06 Jul 2015, 16:51
Replies: 1
by crina64 » 23 May 2015, 11:05

1 Replies

1011 Views

Last post by Giulio Soleni View the latest post
06 Jul 2015, 16:51
Creazione nuovo ticket su risposta mail

Last post by Giulio Soleni « 06 Jul 2015, 16:44
Replies: 2
by spugna85 » 25 Jun 2015, 12:55

2 Replies

724 Views

Last post by Giulio Soleni View the latest post
06 Jul 2015, 16:44
Traduzione dei servizi

Last post by roanselmi « 25 May 2015, 17:48

by roanselmi » 25 May 2015, 17:48

0 Replies

794 Views

Last post by roanselmi View the latest post
25 May 2015, 17:48
Riusciamo a portare "OTRS" in Italia ?

Last post by majidfaizz « 09 Apr 2015, 08:23
Replies: 3
by mvannini » 08 Apr 2011, 11:53

3 Replies

2435 Views

Last post by majidfaizz View the latest post
09 Apr 2015, 08:23
Creazione process management OTRS 4 FREE

Last post by Paco « 06 Mar 2015, 17:17
Replies: 1
by albo » 02 Feb 2015, 11:52

1 Replies

1145 Views

Last post by Paco View the latest post
06 Mar 2015, 17:17
categorie ticket

Last post by Sumer « 25 Feb 2015, 07:48
Replies: 3
by luca82 » 11 Aug 2011, 16:46

3 Replies

1556 Views

Last post by Sumer View the latest post
25 Feb 2015, 07:48
Inserimento dati aggiuntivi cliente

Last post by RobertColes « 14 Nov 2014, 14:19
Replies: 3
by andry79 » 21 Apr 2010, 13:58

3 Replies

2273 Views

Last post by RobertColes View the latest post
14 Nov 2014, 14:19
Svilupatore OTRS

Last post by onofriopetruzzella « 28 Mar 2014, 16:13

by onofriopetruzzella » 28 Mar 2014, 16:13

0 Replies

999 Views

Last post by onofriopetruzzella View the latest post
28 Mar 2014, 16:13
Service e SLA obbligatorie

Last post by FraUser « 25 Mar 2014, 19:59

by FraUser » 25 Mar 2014, 19:59

0 Replies

826 Views

Last post by FraUser View the latest post
25 Mar 2014, 19:59
Upgrade a OTRS 3.3.3 da OTRS 3.2.3

Last post by PaoloCeccacci « 02 Jan 2014, 13:35

by PaoloCeccacci » 02 Jan 2014, 13:35

0 Replies

734 Views

Last post by PaoloCeccacci View the latest post
02 Jan 2014, 13:35
Invio automatico delle statistiche

Last post by Agatino « 17 Dec 2013, 10:27

by Agatino » 17 Dec 2013, 10:27

0 Replies

875 Views

Last post by Agatino View the latest post
17 Dec 2013, 10:27
Cambio di stato ticket via email (nel ruolo di Agent)

Last post by robertoraguseo « 25 Jun 2013, 15:56

by robertoraguseo » 25 Jun 2013, 15:56

0 Replies

3619 Views

Last post by robertoraguseo View the latest post
25 Jun 2013, 15:56
Package Verification in OTRS 3.1.16 e OTRS 3.2.7

Last post by Lorenzo_Marschall « 22 May 2013, 16:19

by Lorenzo_Marschall » 22 May 2013, 16:19

0 Replies

988 Views

Last post by Lorenzo_Marschall View the latest post
22 May 2013, 16:19
Unificare users di Joomla e OTRS

Last post by diagobd2 « 27 Apr 2013, 12:28
Replies: 5
by sushisan » 09 Jul 2010, 23:33

5 Replies

3204 Views

Last post by diagobd2 View the latest post
27 Apr 2013, 12:28
Process Management ver. 3.2.5

Last post by Fitz « 11 Apr 2013, 17:59

by Fitz » 11 Apr 2013, 17:59

0 Replies

918 Views

Last post by Fitz View the latest post
11 Apr 2013, 17:59
escalation e sla

Last post by Annalisa « 04 Apr 2013, 16:14
Replies: 2
by giorg » 08 Jun 2012, 14:08

2 Replies

1324 Views

Last post by Annalisa View the latest post
04 Apr 2013, 16:14
creazione diverse customer web interface

Last post by elvis « 06 Feb 2013, 14:59

by elvis » 06 Feb 2013, 14:59

0 Replies

1084 Views

Last post by elvis View the latest post
06 Feb 2013, 14:59
Cancellare tutti gli allegati

Last post by MarcoFanuntza « 30 Jan 2013, 21:09
Replies: 5
by gabar82 » 27 Sep 2012, 09:28

5 Replies

1640 Views

Last post by MarcoFanuntza View the latest post
30 Jan 2013, 21:09
OTRS integrato con altri sistemi di trouble ticketing

Last post by nbiada « 14 Jan 2013, 10:35
Replies: 1
by aedm » 10 Jul 2012, 12:48

1 Replies

1434 Views

Last post by nbiada View the latest post
14 Jan 2013, 10:35
Otrs customer backend

Last post by micweb « 09 Jan 2013, 15:42
Replies: 2
by pinilla84 » 21 Feb 2012, 18:01

2 Replies

1559 Views

Last post by micweb View the latest post
09 Jan 2013, 15:42
Nome e indirizzo email degli operatorio in interfaccia clien

Last post by Blueyes « 30 Nov 2012, 11:52
Replies: 3
by Blueyes » 16 Nov 2012, 17:22

3 Replies

1295 Views

Last post by Blueyes View the latest post
30 Nov 2012, 11:52
Aggiungere un capo textarea in aggiungi utente

Last post by rickygestalt « 28 Oct 2012, 16:08

by rickygestalt » 28 Oct 2012, 16:08

0 Replies

918 Views

Last post by rickygestalt View the latest post
28 Oct 2012, 16:08
Dashboard - Elenco nuovi ticket liberi

Last post by gabar82 « 04 Oct 2012, 07:57
Replies: 1
by Agatino » 21 Aug 2012, 16:57

1 Replies

1104 Views

Last post by gabar82 View the latest post
04 Oct 2012, 07:57
Utenti Online - Non si vedono gli utenti RO

Last post by gabar82 « 02 Oct 2012, 08:11
Replies: 1
by gabar82 » 27 Sep 2012, 09:31

1 Replies

1122 Views

Last post by gabar82 View the latest post
02 Oct 2012, 08:11
Aiuto istallazione su Windows

Last post by gabar82 « 27 Sep 2012, 09:32
Replies: 1
by Tizianarela » 07 Jun 2012, 15:55

1 Replies

1191 Views

Last post by gabar82 View the latest post
27 Sep 2012, 09:32
Cambiare automaticamente il sogetto di un articolo

Last post by LuciferSam « 12 Sep 2012, 11:12

by LuciferSam » 12 Sep 2012, 11:12

0 Replies

938 Views

Last post by LuciferSam View the latest post
12 Sep 2012, 11:12
OTRS Browser Survey

Last post by 1stGuardian « 07 May 2012, 10:37

by 1stGuardian » 07 May 2012, 10:37

0 Replies

940 Views

Last post by 1stGuardian View the latest post
07 May 2012, 10:37
ticket via mail

Last post by teox « 04 May 2012, 11:57

by teox » 04 May 2012, 11:57

0 Replies

1012 Views

Last post by teox View the latest post
04 May 2012, 11:57
Applicabilità di OTRS

Last post by snazza « 18 Apr 2012, 19:35
Replies: 1
by heruan » 18 Apr 2012, 12:33

1 Replies

1054 Views

Last post by snazza View the latest post
18 Apr 2012, 19:35
RISPONDI A TUTTI MAIL

Last post by slashjr « 07 Mar 2012, 11:33

by slashjr » 07 Mar 2012, 11:33

0 Replies

1082 Views

Last post by slashjr View the latest post
07 Mar 2012, 11:33
Campi dinamici e web services

Last post by mgiammarco « 05 Mar 2012, 13:43

by mgiammarco » 05 Mar 2012, 13:43

0 Replies

1134 Views

Last post by mgiammarco View the latest post
05 Mar 2012, 13:43
Automatismo - Operatore generico

Last post by francesco85 « 02 Mar 2012, 13:33

by francesco85 » 02 Mar 2012, 13:33

0 Replies

1082 Views

Last post by francesco85 View the latest post
02 Mar 2012, 13:33
Email dopo escalation

Last post by BBrandDesign « 21 Feb 2012, 12:28
Replies: 3
by slashjr » 18 Oct 2011, 10:32

3 Replies

1873 Views

Last post by BBrandDesign View the latest post
21 Feb 2012, 12:28
Manual installation OTRS

Last post by rossella catalano « 14 Feb 2012, 22:00

by rossella catalano » 14 Feb 2012, 22:00

0 Replies

1147 Views

Last post by rossella catalano View the latest post
14 Feb 2012, 22:00
[SOLVED] OTRS 3.0 ITSM e KIX4OTRS

Last post by gciotola « 02 Feb 2012, 11:45

by gciotola » 02 Feb 2012, 11:45

0 Replies

1122 Views

Last post by gciotola View the latest post
02 Feb 2012, 11:45
OTRS - Casi di Successo

Last post by Giulio Soleni « 14 Sep 2011, 00:00
Replies: 3
by Giulio Soleni » 01 Sep 2011, 18:49

3 Replies

1909 Views

Last post by Giulio Soleni View the latest post
14 Sep 2011, 00:00
Dashboard Elenco Utenti con ticket in lavorazione

Last post by ftmova « 30 Nov 2010, 17:25

by ftmova » 30 Nov 2010, 17:25

0 Replies

1453 Views

Last post by ftmova View the latest post
30 Nov 2010, 17:25
modifica dashboard

Last post by andreaconsadori « 23 Nov 2010, 14:06
Replies: 2
by andreaconsadori » 26 May 2010, 21:06

2 Replies

1905 Views

Last post by andreaconsadori View the latest post
23 Nov 2010, 14:06
Consigli su uso OTRS

Last post by mdallagi « 17 Nov 2010, 10:56
Replies: 3
by FlavioB » 08 Nov 2010, 17:02

3 Replies

2498 Views

Last post by mdallagi View the latest post
17 Nov 2010, 10:56
Archiviazione vecchi tickets...

Last post by mdallagi « 16 Nov 2010, 17:52
Replies: 1
by mdallagi » 28 Sep 2010, 13:42

1 Replies

1549 Views

Last post by mdallagi View the latest post
16 Nov 2010, 17:52
Modifica ticket

Last post by andry79 « 26 Apr 2010, 17:51
Replies: 2
by andry79 » 21 Apr 2010, 10:40

2 Replies

1676 Views

Last post by andry79 View the latest post
26 Apr 2010, 17:51

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