安装和使用

Moderator: never

New Topic

61 topics

Topics

Replies

Views

Last post

OTRS 5s中文名字的显示问题

Last post by dxgundam01 « 23 Aug 2017, 03:07
Replies: 3
by SystemError » 22 Nov 2016, 17:17

3 Replies

1385 Views

Last post by dxgundam01 View the latest post
23 Aug 2017, 03:07
otrs5.0中可以删除服务人员和组吗？

Last post by cola « 04 Jan 2017, 11:09

by cola » 04 Jan 2017, 11:09

0 Replies

654 Views

Last post by cola View the latest post
04 Jan 2017, 11:09
求centos的OTRS登录密码

Last post by never « 09 Aug 2016, 13:27
Replies: 1
by a83547 » 17 May 2016, 05:32

1 Replies

827 Views

Last post by never View the latest post
09 Aug 2016, 13:27
Internal Server Error with chinese characters (AgentTicketZoom)

Last post by hquadrat « 28 Jul 2015, 20:21
Replies: 3
by hquadrat » 28 Jul 2015, 17:43

3 Replies

1954 Views

Last post by hquadrat View the latest post
28 Jul 2015, 20:21
用OTRS4.06点击网页慢。

Last post by a83547 « 10 Mar 2015, 05:49
Replies: 1
by a83547 » 10 Mar 2015, 05:46

1 Replies

1432 Views

Last post by a83547 View the latest post
10 Mar 2015, 05:49
组-用户是否有上限？

Last post by never « 29 Jan 2015, 16:40
Replies: 3
by qqyygg » 28 Feb 2012, 10:36

3 Replies

21445 Views

Last post by never View the latest post
29 Jan 2015, 16:40
如何增加自定义字段

Last post by jpag « 18 Dec 2014, 03:46
Replies: 7
by Alan_OTRS » 11 Nov 2011, 04:51

7 Replies

59868 Views

Last post by jpag View the latest post
18 Dec 2014, 03:46
测试连接数据库失败

Last post by songme « 07 Aug 2014, 04:00
Replies: 1
by liquid » 02 Apr 2014, 21:05

1 Replies

1505 Views

Last post by songme View the latest post
07 Aug 2014, 04:00
OTRS资产管理

Last post by songme « 06 Aug 2014, 06:07

by songme » 06 Aug 2014, 06:07

0 Replies

769 Views

Last post by songme View the latest post
06 Aug 2014, 06:07
OTRS创建周期性工单或任务

Last post by songme « 06 Aug 2014, 06:05

by songme » 06 Aug 2014, 06:05

0 Replies

694 Views

Last post by songme View the latest post
06 Aug 2014, 06:05
Win7+IE10有些附件另存时自动变为Index

Last post by jtaracena « 01 Aug 2014, 00:02
Replies: 1
by gsadmin » 11 Jun 2013, 11:44

1 Replies

9107 Views

Last post by jtaracena View the latest post
01 Aug 2014, 00:02
Windows 2003 安装 otrs-3.3.5-win-installer-3.0.4.exe 出错

Last post by sggggy « 04 May 2014, 11:47
Replies: 1
by jimbao » 01 Apr 2014, 05:49

1 Replies

1222 Views

Last post by sggggy View the latest post
04 May 2014, 11:47
工单创建后突然发现写错字，没法修改工单？

Last post by sggggy « 04 May 2014, 11:45
Replies: 1
by jayenho » 13 Mar 2014, 07:17

1 Replies

1096 Views

Last post by sggggy View the latest post
04 May 2014, 11:45
如何修改otrs安装后默认的url的context root

Last post by jayenho « 13 Mar 2014, 04:30
Replies: 1
by jayenho » 13 Mar 2014, 03:14

1 Replies

971 Views

Last post by jayenho View the latest post
13 Mar 2014, 04:30
請問OTRS Help Desk有沒有功能可導入外部資料(Data Integration)?

Last post by crowning « 10 Dec 2013, 11:51
Replies: 3
by SweeKeng » 11 Oct 2013, 09:45

3 Replies

2299 Views

Last post by crowning View the latest post
10 Dec 2013, 11:51
請問如何從CSV檔案導入客戶資料

Last post by SweeKeng « 29 Oct 2013, 05:08

by SweeKeng » 29 Oct 2013, 05:08

0 Replies

969 Views

Last post by SweeKeng View the latest post
29 Oct 2013, 05:08
BaseDN配置可以使用中文ou吗？

Last post by micshi « 28 Oct 2013, 08:02
Replies: 6
by hqcj009 » 24 Oct 2013, 09:41

6 Replies

2792 Views

Last post by micshi View the latest post
28 Oct 2013, 08:02
請問如何設定區域網絡的連接

Last post by SweeKeng « 17 Oct 2013, 09:12
Replies: 1
by SweeKeng » 17 Oct 2013, 06:21

1 Replies

25301 Views

Last post by SweeKeng View the latest post
17 Oct 2013, 09:12
安裝在Win7後為何無法使用?

Last post by SweeKeng « 15 Oct 2013, 11:35
Replies: 4
by SweeKeng » 11 Oct 2013, 11:05

4 Replies

2484 Views

Last post by SweeKeng View the latest post
15 Oct 2013, 11:35
针对与Escalation的case能不能发送通知

Last post by micshi « 11 Oct 2013, 06:42
Replies: 3
by ffghttt » 18 Apr 2011, 10:23

3 Replies

23696 Views

Last post by micshi View the latest post
11 Oct 2013, 06:42
otrs升级3.1-3.2出错

Last post by never « 26 Sep 2013, 13:07
Replies: 1
by chilly8901 » 16 Jul 2013, 23:38

1 Replies

5961 Views

Last post by never View the latest post
26 Sep 2013, 13:07
[--OTRS::ITSM 3.2 Bundle--]仓库无法连接

Last post by never « 26 Sep 2013, 13:06
Replies: 1
by wp14767273 » 05 Sep 2013, 11:40

1 Replies

4870 Views

Last post by never View the latest post
26 Sep 2013, 13:06
工单处理与QQ集成

Last post by vincent87 « 13 Jun 2013, 10:56
Replies: 1
by micshi » 21 Dec 2012, 17:18

1 Replies

11410 Views

Last post by vincent87 View the latest post
13 Jun 2013, 10:56
OTRS创建工单时自动带入资产信息

Last post by micshi « 12 Jun 2013, 09:40
Replies: 1
by gsadmin » 11 Jun 2013, 03:54

1 Replies

7355 Views

Last post by micshi View the latest post
12 Jun 2013, 09:40
OTRS客户化中文翻译

Last post by zuiaiharbor « 15 May 2013, 09:40
Replies: 1
by micshi » 15 May 2013, 07:58

1 Replies

13591 Views

Last post by zuiaiharbor View the latest post
15 May 2013, 09:40
客户登录界面的中文名如何正确显示?

Last post by lsh8802 « 03 May 2013, 07:19
Replies: 4
by lsh8802 » 02 May 2013, 18:53

4 Replies

41425 Views

Last post by lsh8802 View the latest post
03 May 2013, 07:19
OTRS邮件发送机制

Last post by Lenny « 30 Apr 2013, 20:09
Replies: 1
by micshi » 28 Apr 2013, 17:49

1 Replies

55507 Views

Last post by Lenny View the latest post
30 Apr 2013, 20:09
ITSM CHANGES 是什么功能？

Last post by micshi « 30 Apr 2013, 17:13
Replies: 1
by lsh8802 » 30 Apr 2013, 15:40

1 Replies

14356 Views

Last post by micshi View the latest post
30 Apr 2013, 17:13
OTRS流程管理讲座

Last post by micshi « 26 Apr 2013, 03:02

by micshi » 26 Apr 2013, 03:02

0 Replies

11864 Views

Last post by micshi View the latest post
26 Apr 2013, 03:02
如何在Ckeditor编辑器中选择中文字体？

Last post by micshi « 21 Feb 2013, 07:10

by micshi » 21 Feb 2013, 07:10

0 Replies

11220 Views

Last post by micshi View the latest post
21 Feb 2013, 07:10
ckeditor bug

Last post by micshi « 08 Feb 2013, 08:57
Replies: 1
by micshi » 14 Dec 2011, 16:37

1 Replies

17635 Views

Last post by micshi View the latest post
08 Feb 2013, 08:57
所有者更改后工单自动解锁(插件)

Last post by micshi « 06 Feb 2013, 09:41

by micshi » 06 Feb 2013, 09:41

0 Replies

11367 Views

Last post by micshi View the latest post
06 Feb 2013, 09:41
中文设置无法生效

Last post by leonzou « 26 Jan 2013, 15:09
Replies: 2
by leonzou » 26 Jan 2013, 12:33

2 Replies

15280 Views

Last post by leonzou View the latest post
26 Jan 2013, 15:09
OTRS LDAP 设置问题

Last post by sggggy « 07 Jan 2013, 13:18
Replies: 1
by terrychen » 07 Jan 2013, 11:57

1 Replies

13445 Views

Last post by sggggy View the latest post
07 Jan 2013, 13:18
工单状态（ticket state）和工单状态类型(ticket state type)

Last post by micshi « 18 Dec 2012, 08:27

by micshi » 18 Dec 2012, 08:27

0 Replies

10804 Views

Last post by micshi View the latest post
18 Dec 2012, 08:27
如何用你自己的.pm和.dtl替换OTRS自身的.pm和dtl文件？

Last post by never « 10 Dec 2012, 17:21
Replies: 1
by micshi » 09 Dec 2012, 17:37

1 Replies

13958 Views

Last post by never View the latest post
10 Dec 2012, 17:21
如何添加CMDB配置项之间的关系？

Last post by never « 09 Dec 2012, 17:12
Replies: 1
by micshi » 09 Dec 2012, 15:28

1 Replies

10057 Views

Last post by never View the latest post
09 Dec 2012, 17:12
求OTRS HelpDesk的用户手册

Last post by micshi « 21 Aug 2012, 09:10
Replies: 1
by yuna » 21 Aug 2012, 08:44

1 Replies

13573 Views

Last post by micshi View the latest post
21 Aug 2012, 09:10
在agent的菜单导航中添加外部URL按钮

Last post by micshi « 20 Aug 2012, 08:42

by micshi » 20 Aug 2012, 08:42

0 Replies

11421 Views

Last post by micshi View the latest post
20 Aug 2012, 08:42
[已解决] OTRS使用问题

Last post by gsadmin « 25 Jul 2012, 03:33
Replies: 2
by gsadmin » 24 Jul 2012, 15:52

2 Replies

16365 Views

Last post by gsadmin View the latest post
25 Jul 2012, 03:33
怎么更改默认的优先级别的显示颜色？

Last post by zhutong « 06 Jul 2012, 03:12
Replies: 2
by zhutong » 05 Jul 2012, 10:26

2 Replies

16935 Views

Last post by zhutong View the latest post
06 Jul 2012, 03:12
请问是完全免费的么?不会有什么限制吧?可以安装到CentOS6上吗?

Last post by pablo « 05 Jul 2012, 03:40
Replies: 2
by pablo » 04 Jul 2012, 11:40

2 Replies

16642 Views

Last post by pablo View the latest post
05 Jul 2012, 03:40
统计输出格式CSV时中文乱码

Last post by waterlh « 27 Jun 2012, 08:15
Replies: 3
by yancyyou » 21 Jun 2012, 09:10

3 Replies

34402 Views

Last post by waterlh View the latest post
27 Jun 2012, 08:15
[已解决]求助！工单关闭后自动发邮件给客户通知关闭理由

Last post by yancyyou « 25 Jun 2012, 10:23

by yancyyou » 25 Jun 2012, 10:23

0 Replies

17108 Views

Last post by yancyyou View the latest post
25 Jun 2012, 10:23
修改客户提交 Ticket 里的 Example Company Support 为自己公司名

Last post by Lenny « 17 May 2012, 03:40

by Lenny » 17 May 2012, 03:40

0 Replies

17375 Views

Last post by Lenny View the latest post
17 May 2012, 03:40
PDF文件中的汉字显示问题

Last post by micshi « 06 May 2012, 04:37

by micshi » 06 May 2012, 04:37

0 Replies

16894 Views

Last post by micshi View the latest post
06 May 2012, 04:37
80G 硬盘建议分区(Linux平台)

Last post by tomora « 03 Apr 2012, 10:57
Replies: 1
by Lenny » 15 Jul 2010, 08:02

1 Replies

24542 Views

Last post by tomora View the latest post
03 Apr 2012, 10:57
在Dashboard中显示 lock, state, queue和owner

Last post by micshi « 13 Feb 2012, 05:24
Replies: 6
by micshi » 26 Dec 2011, 09:20

6 Replies

68849 Views

Last post by micshi View the latest post
13 Feb 2012, 05:24
增加的客户信息不能登陆

Last post by sggggy « 03 Nov 2011, 14:53
Replies: 1
by wright » 03 Nov 2011, 04:56

1 Replies

27141 Views

Last post by sggggy View the latest post
03 Nov 2011, 14:53
为客户设置缺省的“中文”队列

Last post by micshi « 14 Sep 2011, 02:46

by micshi » 14 Sep 2011, 02:46

0 Replies

20531 Views

Last post by micshi View the latest post
14 Sep 2011, 02:46

New Topic

61 topics

Return to Board Index

Who is online

Users browsing this forum: No registered users and 2 guests

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

OtterHub - OTRS Community

安装和使用

Who is online

Forum permissions