Search found 3 matches

by gambit23
13 Jun 2011, 21:45
Forum: Help
Topic: Customer web, configure the queues using ACL
Replies: 7
Views: 3515

Re: Customer web, configure the queues using ACL

Dear frinds, Thanks for your diary support in OTRS !!! I have a question refered to ACLs in OTRS 3.0... I need to make a ACLs by Roles... it is possible ?? for example: $Self->{TicketAcl}->{'ACL-Name-7'} = { # match properties Properties => { # current ticket match properties CustomerUser => { Group...
by gambit23
01 Jun 2011, 21:05
Forum: Howtos
Topic: Some changes to .dtl and .pm files.
Replies: 36
Views: 41060

Re: Some changes to .dtl and .pm files.

Sorry, I need to add a column titles in the Dashboard views... it is possible ??


Thanks a lot !
by gambit23
12 May 2011, 18:11
Forum: General
Topic: Disable ticket search in customer portal
Replies: 9
Views: 5192

Re: Disable ticket search in customer portal

crythias wrote:Sure, you can remove the search from the template.
How it is possible ?? i need this because is a Company rule.... :-S

Thanks !