Gl3d50N wrote:I'm almost giving up, everything seems to be normal, but just don't works.
root wrote:Your colleagues could have answered that too
https://otrs.github.io/doc/api/otrs/sta ... ch.pm.html
CesarRomario wrote:Hey jojo thanks for the info, So I can be sure that I could have 100k tickets, and all of them would be on my database??
Sorry for ask, I just wanna be sure XD.
root wrote:This could be related to the outdated OTRS version and the up-to-date browser. Do you have the chance to test ist with an newer version? At least the latest Patchlevel 4.0.18?
ThunderFox wrote:While looking up the OTRS data model, I just found out that there is no history of ticket status.
Code: Select all
CustomerUserEmailUniqCheck => 0,