Znuny and ((OTRS)) Community Edition

Hi, The Performance Log won't help here. If you can identify the tickets that cause the problem, it might be a problem during parsing for displaying. This might be related to sanitizing the content before displaying it to prevent XSS and other attacks. With the causing email, we could probably fix ...

Do also check browser console log See whatever script / files / network that got stuck.. Thanks for the suggestion. We had a look at the browser console and apache2 logs before, but could not see any obvious differences between loading entires with and without the issue. Browser console for a ticke...

Hello, we are running Znuny 6.5.4 and are facing a strange issue, that only occurs with a small number of seemingly random tickets. The issues has existed for a while and was already present in some OTRS versions, before we migrated to Znuny. When clicking on affected ticket entries, the browser sta...