Search found 2 matches

by Loke
12 Jan 2018, 12:07
Forum: General
Topic: Recommendations
Replies: 1
Views: 1360

Recommendations

Hey. Im looking to make a new OTRS Server since our old is broken down. And with that im looking to try and do it with best practice in mind. So what is the best practice for the Linux distributions? And do ppl recommend sticking to the OTRS5 or go with the new OTRS6? And since this is my first time...
by Loke
11 Jan 2018, 15:59
Forum: Help
Topic: 6.0.1 Error OTRS-otrs.Console.pl-Maint::Email::MailQueue-10
Replies: 4
Views: 22440

Re: 6.0.1 Error OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

I have had a problem where i can receive my ticket with the mail. But the system cant send a reponse from that same mail service.

Where do you find the error message system?
I would like to know if its the exact same problem i have had. And if you have found any solutions to it yet?