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by okanokouji
17 Nov 2017, 08:53
Forum: Help
Topic: One or more errors occurred!
Replies: 2
Views: 226

Re: One or more errors occurred!

Hello,

We are happened this error in my group.
In my case, these emails doesn't have a domain name or disable a domain name.
by okanokouji
14 Nov 2017, 04:57
Forum: OTRS & Forum News
Topic: Happy 10th anniversary OTRS forum :-)
Replies: 6
Views: 1860

Re: Happy 10th anniversary OTRS forum :-)

Happy!! :D

I recently started using OTRS.
Hope that it will last long.
by okanokouji
14 Nov 2017, 02:25
Forum: Help
Topic: [OTRS5] article draft
Replies: 5
Views: 211

Re: [OTRS5] article draft

hi, jojo

jojo wrote:Thats a feature of the upcomming OTRS6


I will wait for it to be released.
And, I will test beta version :D

Thank you.
//Koji
by okanokouji
13 Nov 2017, 09:39
Forum: Help
Topic: [OTRS5] article draft
Replies: 5
Views: 211

[OTRS5] article draft

Hello.
Thank you for helping my past question everyone!!

But, another question.. :(

I hear to need saving a draft of article.
But, I get no idea of that.
We are saving article drafts in notepad.
Can we have a draft in OTRS platform?

Regard,
//Koji Okano
by okanokouji
25 Oct 2017, 02:43
Forum: Help
Topic: [OTRS5] How to keep individual sort settings
Replies: 2
Views: 228

Re: [OTRS5] How to keep individual sort settings

Thank you response.

Alright. It can not be helped.

//Koji
by okanokouji
12 Oct 2017, 12:02
Forum: Help
Topic: [OTRS5] How to keep individual sort settings
Replies: 2
Views: 228

[OTRS5] How to keep individual sort settings

Hello everybody. We are using OTRS 5.0.23 on my team. I understand a default sort setting method of the OTRS's dashboard. But, I don't understand the sort settings saved individually. Therefore, when the agent logged back in to OTRS, the sort setting was the default. How to keep individual sort sett...

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