Search found 3 matches
- 06 Dec 2017, 12:16
- Forum: General
- Topic: Another Impossible to send message to:
- Replies: 4
- Views: 12320
Re: Another Impossible to send message to:
*Update* Seems like our error is connected to Ticket::Frontend::ResponseFormat The format we use is the standard: [% Data.Salutation | html %] [% Data.StdResponse | html %] [% Data.Signature | html %] [% Data.Created | Localize("TimeShort") %] - [% Data.OrigFromName | html %] [% Translate(...
- 28 Nov 2017, 15:42
- Forum: General
- Topic: Another Impossible to send message to:
- Replies: 4
- Views: 12320
Re: Another Impossible to send message to:
Hi, We are still facing this problem, have tried different email providers/ports and a lot of other tweaks, but problem remains. However, we did find the following in the logs when comparing successful replies and unsuccessful replies. Successful email end with the following in the log: Net::SMTP::_...
- 25 Sep 2017, 16:25
- Forum: General
- Topic: Another Impossible to send message to:
- Replies: 4
- Views: 12320
Another Impossible to send message to:
Hi, Since we migrated our OTRS server to a new machine we are having this Impossible to send message error. It seems to be very random, at first, we thought that it only effected tickets that was created before the migration but the issue now also happens when answering through OTRS for new tickets ...