Search found 3 matches
- 31 Jul 2017, 15:17
- Forum: Help
- Topic: Can Agent create a ticket ??
- Replies: 3
- Views: 3925
Re: Can Agent create a ticket ??
What you're asking is in the Admin section, "Tickets" "Phone Ticket" (or Email Ticket). Tickets in the admin section are created TO a Queue and FROM a customer. Phone Tickets do not email notify the customer/client that the ticket was created (though it's in the customer's list ...
- 26 Jul 2017, 19:54
- Forum: Ajuda
- Topic: Campo obrigatorio
- Replies: 0
- Views: 39417
Campo obrigatorio
Como eu tiro o campo de *texto que fica nos clientes quando se vai criar um novo chamado.
- 26 Jul 2017, 17:09
- Forum: Help
- Topic: 5.0.22 how to disable field
- Replies: 2
- Views: 1994
5.0.22 how to disable field
I have to delete the field *TEXT in customer new ticket.
how I do ?
how I do ?