Znuny and ((OTRS)) Community Edition

Hello,

I've updated system to latest version. We'll see if that helps. Thank you for help.

I have trouble with downloading e-mails. OTRS crashes when retrieving messages several times a week. Our system is configured with POP3. At this moment mine solution is delete processes in process_id in SQL and in putty - Handled Worker Tasks. Does anyone know the problem, any possible solution to t...

Hello,

Try to do this: https://github.com/OTRS/otrs/commit/8cb ... 8a1f8e9246

Hello,

Is there possible to send notification, followup or just a note) to Master ticket when someone close Slave ticket?

Hello, Try to do it: 1) Edit /opt/otrs/var/httpd/htdocs/js/thirdparty/ckeditor-x.x.x/config.js CKEDITOR.editorConfig = function( config ) { config.pasteFromWordRemoveFontStyles = false; config.pasteFromWordRemoveStyles = false; }; 2) Set OTRS system configuration parametr: Framework -> Core::Web -> ...