Search found 3 matches
- 16 Jul 2016, 07:42
- Forum: Developers
- Topic: Need help to configure OTRS 3.2.9 on Windows using MS Exchange server
- Replies: 0
- Views: 1751
Need help to configure OTRS 3.2.9 on Windows using MS Exchange server
Hi All, I have been using OTRS since 3-4 months and learnt a lot on using/configuring the same. We have hosted OTRS 3.2.9 version on Windows Server 2008. In our organization we have two types of email IDs that we usually use: 1. The ".in" email ID. Looks something like abc.def@myorg.in.. 2...
- 16 Mar 2016, 14:35
- Forum: Howto's
- Topic: How to add a_body value in STATS reports
- Replies: 1
- Views: 40166
Re: How to add a_body value in STATS reports
Please ignore this, I have posted this in a different forum.
- 15 Mar 2016, 18:40
- Forum: Howto's
- Topic: How to add a_body value in STATS reports
- Replies: 1
- Views: 40166
How to add a_body value in STATS reports
Hi, We have a unique requirement from our customer that they would like to see the whole email tread in the STATS reports against each ticket. I am not able to find such a filed in creating the STATS report. I can see that this data is stored in a_body column of article table. But I do not know how ...