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by akipt
15 Dec 2017, 14:04
Forum: Help
Topic: 6.0.1 QueueView very slow and error message
Replies: 9
Views: 564

Re: 6.0.1 QueueView very slow and error message

Problem still exists with 6.0.2

Nobody an idea?

Thank you
by akipt
23 Nov 2017, 15:12
Forum: Help
Topic: 6.0.1 QueueView very slow and error message
Replies: 9
Views: 564

6.0.1 QueueView very slow and error message

Hey, just updated my OTRS Free from 5.0.24 to 6.0.1 Updatescripts runs without errors and I also set the right permissions, but if I login, goto QueueView and click on a queue (with 7 active tickets) it takes about 7-8 seconds to to load the page. It doesnt deppend on the used browser/CPU/DB-connect...
by akipt
03 Aug 2017, 11:41
Forum: General
Topic: Create two tickets from one mail
Replies: 1
Views: 5988

Create two tickets from one mail

Hello, I would like to create two tickets from one mail. The mail contains a TO: abc@mydomain.com and a CC: def@mydomain.com header. Booth address exists as filters for different queues (using PostMaster::PreFilterModule) , The problem is that only one ticket is created for the "abc" queue...
by akipt
18 Apr 2016, 15:54
Forum: General
Topic: View after ticket gets locked
Replies: 1
Views: 808

Re: View after ticket gets locked

Nobody any idear?
by akipt
15 Apr 2016, 14:18
Forum: General
Topic: View after ticket gets locked
Replies: 1
Views: 808

View after ticket gets locked

Hey everybody,

from the AgentTicketQueue-view: If a users locks a ticket the syste redirects him to the detail view of the just locked ticket.

Can I change this behavior, so that the user stays in the TicketQueue?

Already tried to find a config param, but without success :(

Thanks for your help!
by akipt
14 Mar 2016, 15:03
Forum: Hilfe
Topic: X-Powered-By Header entfernen
Replies: 2
Views: 348

Re: X-Powered-By Header entfernen

Vielen Dank reneeb!
by akipt
14 Mar 2016, 14:09
Forum: Hilfe
Topic: X-Powered-By Header entfernen
Replies: 2
Views: 348

X-Powered-By Header entfernen

{Ubuntu 14.04, Apache 2.4.7, OTRS 5.0.7) Hallo OTRS-Community, ich würde gerne den Header X-Powered-By: "OTRS..." entfernen. Da ich eigentlich ungern in der generierenden Header.dtl etwas anpassen will, habe ich folgende Zeile in die apache2.conf eingetragen: Header unset X-Powered-By Leid...

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